Dispatcher

Imperative Logistics Group; Laredo (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k + matching contribution

Paid Time Off

Life Insurance

Disability Insurance

HSA + matching contribution

Job summary

Imperative Logistics Group is seeking a detail-oriented dispatcher to coordinate driver assignments for daily shipments in a fast-paced office environment.

You will interact with drivers and internal teams to ensure on-time pickups and deliveries, monitor cutoffs, and maintain accurate shipment labeling. The role requires strong communication, organization, and the ability to multitask under pressure.

Qualifications

• Hard-working, team-oriented individual that thrives under pressure and deadlines.
• Excellent written and verbal communication skills.
• Must be extremely detail-oriented; multi-tasking is a must.
• Computer literate with working knowledge of Outlook, Excel, proprietary in-house software.

Responsibilities

• Dispatch drivers for timely pickup and delivery of daily shipments.
• Monitor airline cutoff times for expedited shipments.
• Assign routes to drivers.
• Coordinate recovery and delivery manifests for multiple drivers.
• Help research and resolve operational issues involving private fleet.
• Develop and maintain excellent customer service habits.
• Assist with escalating vehicle maintenance issues as needed.
• Ensure all outbound shipments are properly labeled for delivery.
• Communicates clearly and constantly with internal teammates to ensure maximum operational efficiency.
• Light dock work, assisting in loading, unloading trucks as needed.
• Other duties as assigned.

Skills

Communication

Time management

Multitasking

Detail orientation

Teamwork

Excel

Outlook

In-house software

Tools

Excel

Outlook

In-house software

Job description

Dispatch provides the highest level of on-site driver support. You will dispatch drivers for U.S. domestic shipment pick-ups and deliveries, communicate to the drivers details of their assignments, ensure cargo is picked up and delivered according to time-sensitive schedules, review and assimilate data and enter into computer database. Ensure deliveries and drivers are on time and on schedule. This role requires a motivated team player with exceptional communication and listening skills, a strong work ethic, and the ability to take direction and multitask in a high-pressure environment.ESSENTIAL JOB FUNCTIONSDispatch drivers for timely pickup and delivery of daily shipmentsMonitor airline cutoff times ensuring timely transfer of goods for expedited shipmentsAssign routes to driversCoordinating recovery and delivery manifests for multiple driversHelp research and resolve operational issues involving private fleetDevelop and maintain excellent customer service habitsAssist with escalating vehicle maintenance issues as neededEnsure all outbound shipments are properly labeled for deliveryCommunicates clearly and constantly with internal teammates to ensure maximum operational efficiencyLight dock work, assisting in loading, unloading trucks as needed. 1-2 hours per weekOther duties as assigned.QUALIFICATIONS AND EDUCATION REQUIREMENTSHard-working, team-oriented individual that thrives under pressure and against deadlinesHolds self to the highest degree of personal integrityAble to multi-task and prioritize time and workload in a fast-paced environmentSelf-motivated; able to work both independently and within a team environmentDemonstrated time management, organizational skills and consistent follow-throughExcellent written and verbal communication skillsMust be extremely detail-oriented, multi-tasking is a mustComputer literate with working knowledge of Outlook, Excel, proprietary in-house software, and online applicationsGeographical knowledge of the U.SPHYSICAL REQUIREMENTS:The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.WHAT WE OFFERMedical, Dental, and Vision insurance401k + matching contributionHSA + matching contributionPaid Time OffLife InsuranceEmployer-paid short and long-term disability insurance...and more!Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.