DISPATCHER

J.W. Logistics, LLC; Lancaster, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

J.W. Logistics, LLC in Lancaster, TX is seeking a dispatcher with 2+ years of transportation and third-party dispatch experience to support operations and provide exceptional customer service to customers and drivers.

The role emphasizes carrier sourcing, accurate dispatching of freight, carrier approval verification, and cost-effective routing within a fast-paced environment grounded in strong teamwork and communication.

Qualifications

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Source and develop carriers and maintain carrier/customer base.
• Regularly and accurately dispatch customer-controlled freight.
• Verify carriers are approved and meet requirements.
• Optimize routing to be cost-effective.
• Act as liaison to resolve driver and carrier issues.

Skills

Microsoft Office

Communication

Professional attitude

Prioritization

Multi-tasking

Customer handling

Time management

Flexibility

Fast-paced

Education

High School Diploma

Job description

# DISPATCHERLancaster, Tx - Lancaster, TX 75134## OverviewJob ShiftAnyEducation LevelHigh SchoolTravel PercentageNoneCategoryTransportation## Description### Experience Requirements:2+ years’ transportation and third-party dispatch experience.1-2 years’ warehouse experience or truck driving experience.2 years’ dispatching experience**Position Overview**:Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.### Responsibilities:* Provides excellent customer service to both internal and external customers.* Responsible for carrier sourcing and development.* Regularly and accurately dispatches customer-controlled freight.* Responsible for verifying carriers are approved and meet all internal/external requirements.* Optimize routing to be cost effective* Acts as liaison for solving driver and carrier issues.* Responsible for maintaining carrier and customer base.* Performs other incidental and related duties as required.## Qualifications| || --- || Essential Skills/Experience || Strong experience with Microsoft Office || Communication with team to demonstrate & set expectations. Be supportive with the team and operations || Professional attitude & work ethic with direct reports || Proven ability to prioritize and multi-task || Strong work ethic || Handling customers & their needs with care in timely and professional manner || Good time management skills || Flexible fast paced worker willing to work in a changing environment. |