Dispatcher

ADP; La Porte (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Automatic Data Processing, Inc. is seeking a highly organized Dispatcher in La Porte, TX to coordinate driver activities and maximize fleet productivity.

This on-site role requires balancing priorities to meet daily revenue goals while ensuring regulatory compliance and strong driver relationships. The ideal candidate will handle dispatch coverage, maintain DOT compliance, and work with internal teams to optimize freight movements.

Formación

• Associate degree from accredited college or technical school preferred.
• Six months to one year of dispatching, transportation, logistics, customer service, or related experience.
• Equivalent combination of education and experience.

Responsabilidades

• Dispatch drivers to maximize productivity and customer satisfaction.
• Monitor driver hours and DOT compliance.
• Coordinate freight movements and identify revenue opportunities.
• Maintain relationships with drivers, customers, and internal teams.
• Track vehicle maintenance and inspections.
• Pre-dispatch to optimize equipment and personnel.
• Enter data in transportation management systems and company software.
• Provide dispatch coverage for other divisions.
• Resolve issues quickly and professionally.
• Perform other duties and special projects as assigned.

Conocimientos

Multitasking

Organizational skills

Troubleshooting

Communication skills

Customer service

Decision making

DOT regulations knowledge

Bilingual (plus)

Educación

Associate degree or equivalent

Herramientas

MS Office (Word/Excel)

Transportation Management System (TMW)

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatcher

OPERATIONS Full Time La Porte, TX, US

3 days ago Requisition ID: 1100

Dispatcher

Location: La Porte, TX office and requires regular onsite attendance. This is not a remote or hybrid position.
Employment Type: Full-Time
FLSA Status: Non-Exempt

Position Summary

We are seeking a highly organized and motivated Dispatcher to join our La Porte operations team. This role is responsible for coordinating driver activities, maximizing fleet productivity, ensuring regulatory compliance, and maintaining strong customer and driver relationships. The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and can effectively balance multiple priorities while ensuring daily revenue goals are achieved.

Key Responsibilities

• Dispatch drivers efficiently to maximize productivity and customer satisfaction.
• Monitor driver hours and ensure compliance with DOT regulations.
• Coordinate freight movements and proactively identify opportunities to increase daily revenue.
• Build and maintain strong working relationships with drivers, customers, and internal teams.
• Track vehicle maintenance schedules, inspections, and compliance requirements.
• Pre-dispatch drivers to ensure equipment and personnel are utilized effectively.
• Monitor free-time and equipment return dates to avoid unnecessary fees and chargebacks.
• Enter and maintain accurate information in transportation management systems and company software.
• Assist with dispatch coverage for other divisions as needed.
• Resolve driver and customer issues quickly and professionally.
• Perform other duties and special projects as assigned.

Qualifications

Education & Experience

• Associate degree from an accredited college or technical school preferred; or
• Six months to one year of dispatching, transportation, logistics, customer service, or related experience; or
• An equivalent combination of education and experience.

Required Skills

• Strong multitasking and organizational abilities.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and sense of urgency.
• Knowledge of geographic areas and routing principles.
• Excellent communication and interpersonal skills.
• Strong negotiation and customer service skills.
• Ability to make sound decisions in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Experience with transportation management systems (TMW preferred).
• Understanding of trucking operations and DOT regulations.
• Bilingual skills are a plus.

Work Schedule

This position requires flexibility and may include varying work hours between 8:00AM and 5:00 PM, with occasional weekend work on short notice based on operational needs.

Physical Requirements

• Primarily office-based, sedentary work environment.
• Frequent use of computers and office equipment.
• Ability to stand, walk, reach, and perform repetitive motions as needed.
• Ability to lift and carry up to 15 pounds.
• Ability to work effectively under pressure and manage stressful situations.

Why Join Us?

Join a team where your contributions directly impact operational success. We offer a dynamic work environment, opportunities for growth, and the chance to play a critical role in keeping freight moving safely and efficiently.

Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity at all levels of the organization. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.