Dispatcher

Dunavant; La Porte (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Dunavant in La Porte, TX is seeking a highly organized Dispatcher to coordinate driver activities, maximize fleet productivity, and ensure regulatory compliance. You will balance daily revenue goals with customer needs in a fast-paced environment.

This full-time on-site role requires strong problem-solving, excellent communication, and the ability to collaborate with drivers and internal teams to keep freight moving safely and efficiently. Proficiency with DOT regulations and TMS is a plus.

Qualifications

• Associate degree preferred; or 6–12 months of dispatching, transportation, logistics, customer service, or related experience; or an equivalent combination of education and experience.
• Strong multitasking and organizational abilities.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and sense of urgency.
• Knowledge of geographic areas and routing principles.
• Excellent communication and interpersonal skills.
• Strong negotiation and customer service skills.
• Ability to make sound decisions in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Experience with transportation management systems (TMW preferred).
• Understanding of trucking operations and DOT regulations.
• Bilingual skills are a plus.

Responsibilities

• Dispatch drivers efficiently to maximize productivity and customer satisfaction.
• Monitor driver hours and ensure compliance with DOT regulations.
• Coordinate freight movements and proactively identify opportunities to increase daily revenue.
• Build and maintain strong working relationships with drivers, customers, and internal teams.
• Track vehicle maintenance schedules, inspections, and compliance requirements.
• Pre-dispatch drivers to ensure equipment and personnel are utilized effectively.
• Monitor free-time and equipment return dates to avoid charges.
• Enter and maintain accurate information in transportation management systems and company software.
• Assist with dispatch coverage for other divisions as needed.
• Resolve driver and customer issues quickly and professionally.
• Perform other duties and special projects as assigned.

Skills

Multitasking

Organizational skills

Troubleshooting

Attention to detail

Routing knowledge

Communication

Negotiation

Decision making

MS Office

TMS experience

DOT regulations

Bilingual

Education

Associate degree

Dispatching experience 6–12 months

Equivalent education/experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatcher

OPERATIONS Full Time La Porte, TX, US

3 days ago Requisition ID: 1100

Dispatcher

Location: La Porte, TX office and requires regular onsite attendance. This is not a remote or hybrid position.
Employment Type: Full-Time
FLSA Status: Non-Exempt

Position Summary

We are seeking a highly organized and motivated Dispatcher to join our La Porte operations team. This role is responsible for coordinating driver activities, maximizing fleet productivity, ensuring regulatory compliance, and maintaining strong customer and driver relationships. The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and can effectively balance multiple priorities while ensuring daily revenue goals are achieved.

Key Responsibilities

• Dispatch drivers efficiently to maximize productivity and customer satisfaction.
• Monitor driver hours and ensure compliance with DOT regulations.
• Coordinate freight movements and proactively identify opportunities to increase daily revenue.
• Build and maintain strong working relationships with drivers, customers, and internal teams.
• Track vehicle maintenance schedules, inspections, and compliance requirements.
• Pre-dispatch drivers to ensure equipment and personnel are utilized effectively.
• Monitor free-time and equipment return dates to avoid unnecessary fees and chargebacks.
• Enter and maintain accurate information in transportation management systems and company software.
• Assist with dispatch coverage for other divisions as needed.
• Resolve driver and customer issues quickly and professionally.
• Perform other duties and special projects as assigned.

Qualifications

Education & Experience

• Associate degree from an accredited college or technical school preferred; or
• Six months to one year of dispatching, transportation, logistics, customer service, or related experience; or
• An equivalent combination of education and experience.

Required Skills

• Strong multitasking and organizational abilities.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and sense of urgency.
• Knowledge of geographic areas and routing principles.
• Excellent communication and interpersonal skills.
• Strong negotiation and customer service skills.
• Ability to make sound decisions in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Experience with transportation management systems (TMW preferred).
• Understanding of trucking operations and DOT regulations.
• Bilingual skills are a plus.

Work Schedule

This position requires flexibility and may include varying work hours between 8:00AM and 5:00 PM, with occasional weekend work on short notice based on operational needs.

Physical Requirements

• Primarily office-based, sedentary work environment.
• Frequent use of computers and office equipment.
• Ability to stand, walk, reach, and perform repetitive motions as needed.
• Ability to lift and carry up to 15 pounds.
• Ability to work effectively under pressure and manage stressful situations.

Why Join Us?

Join a team where your contributions directly impact operational success. We offer a dynamic work environment, opportunities for growth, and the chance to play a critical role in keeping freight moving safely and efficiently.

Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity at all levels of the organization. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.