Dispatcher

Oldcastle; Kenosha (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical & dental benefits

Retirement plan

Wellness programs

Inclusive culture

Job summary

Oldcastle Infrastructure, a CRH Company, seeks a Dispatcher to schedule and expedite deliveries of finished products to job sites across North America. You will support production with backlog data and manage projects as needed.

The ideal candidate has 2+ years in dispatch, strong communication skills, and proficiency with Microsoft Office and Excel. The role emphasizes safety, accuracy, and customer communication.

Qualifications

• 2+ years of dispatch experience required.
• High School diploma or equivalent preferred.
• Understanding of safety and transportation requirements.
• Strong written and verbal communication skills.

Responsibilities

• Prepares weekly schedule for shipment volume and communicates plan to customers and production teams.
• Adjusts schedule to meet customer needs.
• Communicates job status and delivery schedule to customers.
• Resolves scheduling conflicts for on-time shipments and invoicing.
• Prepares shipment documents, certifications, and backup information.
• Researches and evaluates transportation vendors to reduce costs.
• Maintains vehicle maintenance records on the TSC website.
• Handles high volumes of calls and prioritizes shipments and maintenance.
• Ensures load securement and safety practices.
• Participates in training and development; coordinates with hauling teams.

Skills

Dispatch experience

Communication skills

Time management

Microsoft Office

Excel

Written & verbal communication

Education

High School Diploma or equivalent

Tools

Microsoft Office/Excel/Word/Outlook

Job description

Job ID:528780Non-ExemptOldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer's jobsites, assisting production with backlog reports, communicating customer needs to production managers, and managing projects as needed.

Job Responsibilities

• Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams
• Adjusts schedule, as needed, to accommodate customer needs
• Proactively communicate with customer their job status and product delivery schedule
• Resolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing
• Prepare shipment documents, certifications and corresponding backup information for each shipment
• Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs
• Maintain vehicle maintenance and records on the TSC website
• Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
• Ensures safety practices are being enforced including load securement
• Actively participates in training and development
• Manages all outside haulers, coordinates with loading crew for next day deliveries
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Job Requirements

• 2+ year of dispatch experience
• Previous precast concrete experience a plus
• High School Diploma or equivalent preferred
• Understanding of safety and transportation requirements
• Demonstrated written / oral communication skills
• Ability to effectively manage time and resource
• Ability to effectively communicate, verbally and in writing
• Proficient in Microsoft Office/Excel, Word, Outlook programs

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle Infrastructure, a CRH Company, is an affirmative action and equal opportunity employer.EOE/Vet/DisabilityCRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.