Dispatcher

Oldcastle Infrastructure, Inc.; Kenosha (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Oldcastle Infrastructure, a CRH company, seeks a Dispatch professional to schedule and expedite on-time deliveries, support production backlog reporting, and communicate customer needs to production managers. The role involves coordinating with haulers, maintaining records, and ensuring safe, efficient shipments.

The ideal candidate has 2+ years of dispatch experience, understands safety and transportation requirements, and is proficient in Microsoft Office.

Qualifications

• 2+ years of dispatch experience.
• Precast concrete experience a plus.
• High School Diploma or equivalent preferred.

Responsibilities

• Prepares weekly schedule for shipment volume and communicates plan to customers and production teams.
• Adjusts schedule to accommodate customer needs.
• Communicates job status and delivery schedule to customers.
• Resolves production schedule conflicts to ensure on-time shipment and invoicing.
• Prepare shipment documents, certifications and backup information for each shipment.
• Review and research transportation vendors to reduce costs.
• Maintain vehicle maintenance records on the TSC website.
• Handle high volumes of calls and prioritize shipments, pickups, and maintenance.
• Ensure safety practices including load securement.
• Participate in training and development.
• Coordinate with outside haulers and loading crew for next day deliveries.
• Other duties may be assigned as needed.

Skills

Dispatch experience

Communication skills

Time management

Safety awareness

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Job ID: 528780

Non-Exempt

Job Summary

The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer's jobsites, assisting production with backlog reports, communicating customer needs to production managers, and managing projects as needed.

Job Responsibilities

• Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams
• Adjusts schedule, as needed, to accommodate customer needs
• Proactively communicate with customer their job status and product delivery schedule
• Resolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing
• Prepare shipment documents, certifications and corresponding backup information for each shipment
• Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs
• Maintain vehicle maintenance and records on the TSC website
• Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
• Ensures safety practices are being enforced including load securement
• Actively participates in training and development
• Manages all outside haulers, coordinates with loading crew for next day deliveries
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Job Requirements

• 2+ year of dispatch experience
• Previous precast concrete experience a plus
• High School Diploma or equivalent preferred
• Understanding of safety and transportation requirements
• Demonstrated written / oral communication skills
• Ability to effectively manage time and resource
• Ability to effectively communicate, verbally and in writing
• Proficient in Microsoft Office/Excel, Word, Outlook programs

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

EOE/Vet/Disability

Oldcastle Infrastructure, a CRH Company, is an affirmative action and equal opportunity employer.

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.