Dispatcher

CRH; Kenosha (WI); On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental, disability benefits

Group retirement savings program

Wellness programs

Internal growth opportunities

Job summary

Oldcastle Infrastructure in Kenosha, WI is seeking a Dispatcher to schedule and expedite shipments of finished goods to job sites, coordinating with production and maintaining backlog reports. You will manage all carrier communications and ensure on-time delivery while upholding safety standards.

Ideal candidates will have 2+ years in dispatch, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• 2+ years of dispatch experience or similar scheduling role.
• Understanding of safety and transportation requirements.
• Strong written and oral communication skills.
• Ability to manage time and resources effectively.

Responsibilities

• Prepares weekly shipment schedule and communicates plan to customers and production.
• Adjusts schedule to meet customer needs and ensure on-time delivery.
• Communicates job status and delivery times to customers.
• Resolves schedule conflicts to ensure accurate invoicing and shipments.
• Prepares shipment documents and related certifications for each shipment.
• Researches transportation vendors and cost-saving programs.
• Maintains vehicle maintenance records and records on TSC website.
• Handles high volumes of calls, prioritizing pickups and deliveries.
• Ensures safety practices including load securement.

Skills

Dispatch experience

Communication skills

Time management

Microsoft Office

Education

High School Diploma

Tools

Excel

Word

Outlook

Microsoft Office

Job description

Job ID: 528780

Non-Exempt

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer's jobsites, assisting production with backlog reports, communicating customer needs to production managers, and managing projects as needed.

Job Responsibilities

• Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams
• Adjusts schedule, as needed, to accommodate customer needs
• Proactively communicate with customer their job status and product delivery schedule
• Resolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing
• Prepare shipment documents, certifications and corresponding backup information for each shipment
• Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs
• Maintain vehicle maintenance and records on the TSC website
• Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
• Ensures safety practices are being enforced including load securement
• Actively participates in training and development
• Manages all outside haulers, coordinates with loading crew for next day deliveries
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Job Requirements

• 2+ year of dispatch experience
• Previous precast concrete experience a plus
• High School Diploma or equivalent preferred
• Understanding of safety and transportation requirements
• Demonstrated written / oral communication skills
• Ability to effectively manage time and resource
• Ability to effectively communicate, verbally and in writing
• Proficient in Microsoft Office/Excel, Word, Outlook programs

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle Infrastructure, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.