Dispatcher

Oldcastle Infrastructure; Kenosha (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Oldcastle Infrastructure in Wisconsin is seeking a Dispatcher to schedule and expedite on-time deliveries, assist production with backlog reports, and communicate customer needs to production managers. You will manage shipments, coordinate with drivers and haulers, prepare shipment documents, and help ensure safe, efficient transportation.

Strong communication and time-management skills are essential. This on-site role offers exposure to precast concrete operations and growth within a national

Qualifications

• 2+ years of dispatch experience.
• High School Diploma or equivalent preferred.
• Understanding of safety and transportation requirements.
• Strong written and oral communication skills.
• Ability to manage time and resources effectively.
• Proficient in MS Office (Word, Excel, Outlook).

Responsibilities

• Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams.
• Adjusts schedule, as needed, to accommodate customer needs.
• Proactively communicate with customer their job status and product delivery schedule.
• Resolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing.
• Prepare shipment documents, certifications and corresponding backup information for each shipment.
• Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs.
• Maintain vehicle maintenance and records on the TSC website.
• Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
• Ensures safety practices are being enforced including load securement.
• Actively participates in training and development.
• Manages all outside haulers, coordinates with loading crew for next day deliveries.
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed.

Skills

Communication skills

Time management

Verbal and written communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Outlook

Job description

Job ID: 528780 Non-Exempt Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer's jobsites, assisting production with backlog reports, communicating customer needs to production managers, and managing projects as needed.

Job Responsibilities

• Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams
• Adjusts schedule, as needed, to accommodate customer needs
• Proactively communicate with customer their job status and product delivery schedule
• Resolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing
• Prepare shipment documents, certifications and corresponding backup information for each shipment
• Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs
• Maintain vehicle maintenance and records on the TSC website
• Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
• Ensures safety practices are being enforced including load securement
• Actively participates in training and development
• Manages all outside haulers, coordinates with loading crew for next day deliveries
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Job Requirements

• 2+ year of dispatch experience
• Previous precast concrete experience a plus
• High School Diploma or equivalent preferred
• Understanding of safety and transportation requirements
• Demonstrated written / oral communication skills
• Ability to effectively manage time and resource
• Ability to effectively communicate, verbally and in writing
• Proficient in Microsoft Office/Excel, Word, Outlook programs

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle Infrastructure, a CRH Company, is an Aff…

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.