Dispatcher

Jobtailor; Gaithersburg (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor in Gaithersburg, MD is seeking a Delivery Coordinator to manage driver schedules, coordinate routes, and ensure on-time deliveries while maintaining accuracy and strong customer communication.

The role uses a dispatch system to track orders, assigns runs to drivers, and collaborates with warehouse staff to ensure correct shipping and cash handling procedures. A valid driver's license and flexibility for shifts are required.

Qualifications

• Accurate adherence to written and verbal directions.
• Maintain productivity and quality per department standards.
• Remain focused in a fast-paced warehouse environment.
• Attention to detail and strong communication skills.
• Time management and ability to work under pressure.
• Ability to collaborate with staff and supervisors.

Responsibilities

• Schedule drivers’ routes and ensure on-time, accurate deliveries
• Work well with customers
• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Ensure drivers count money collected and put delivery times on bills
• Work with Parts Pullers to ensure deliveries go out correctly
• Work with drivers to ensure they know the correct route
• Update customers by phone on the status of their orders
• Assist drivers who have difficulty with routes or other aspects of the job
• Perform other duties as assigned

Skills

Route Scheduling

Warehouse Experience

Cash Handling

Order Tracking

Delivery Coordination

Education

Valid Driver’s License

Tools

Dispatch Program

Job description

Responsibilities

• Schedule drivers’ routes and ensure on-time, accurate deliveries
• Work well with customers
• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Ensure drivers count money collected and put delivery times on bills
• Work with Parts Pullers to ensure deliveries go out correctly
• Work with drivers to ensure they know the correct route
• Update customers by phone on the status of their orders
• Assist drivers who have difficulty with routes or other aspects of the job
• Perform other duties as assigned

Requirements

• Accurately follow directions, both written and verbal
• Maintain individual productivity and quality standards according to department requirements
• Focus and remain on task in a fast-paced environment
• Attention to detail
• Great communication skills
• Time management skills
• Able to work well under pressure
• Must be able to work well with other staff members and supervisors
• Must have open availability, be flexible, and able to work various shifts and overtime
• 1-2 years Warehouse experience preferred
• Current, valid driver’s license
• Must meet company insurance requirements; drivers must be 21 years old or over
• Familiarity with safety measures in a warehouse
• Maintain and promote workplace safety
• Experience securing and transferring cash or other assets

Core Competencies

Demonstrates strong organizational and communication skills to effectively manage driver schedules, ensure timely deliveries, and maintain high productivity standards in a fast-paced warehouse environment. Proficient in following safety measures and handling cash securely while collaborating with team members and customers.

Highest-signal resume keywords

• Route Scheduling
• Customer Communication
• Warehouse Safety
• Time Management
• Cash Handling

Hard Skills

• Route Scheduling
• Warehouse Experience
• Cash Handling
• Order Tracking
• Delivery Coordination

Soft Skills

• Attention to Detail
• Great Communication Skills
• Ability to Work Under Pressure
• Team Collaboration
• Flexibility

Certifications & Qualifications

• Valid Driver’s License

Industry Keywords

• Warehouse Safety
• Delivery Management
• Customer Service
• Productivity Standards
• Fast-Paced Environment

Tools & Technologies

• Dispatch Program