Assistant Dispatcher

Jobtailor; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Jobtailor in Phoenix, AZ seeks an Assistant Dispatcher to coordinate driver routes, track orders, and support on-time deliveries. You will work with multiple drivers, update customers by phone on order status, and assist with route verification and cash handling to ensure efficient service.

The role emphasizes strong communication, problem solving, and teamwork in a fast-paced auto-parts environment. Experience with dispatch software and road knowledge is essential.

Qualifications

• Must have 1–2 years experience as an assistant dispatcher or dispatcher.
• Extensive knowledge of area roads.
• Experience working with multiple drivers; prior auto parts store experience preferred.

Responsibilities

• Help schedule drivers’ routes and ensure on-time, accurate deliveries.
• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers.
• Support the lead Dispatcher by ensuring drivers count money collected and record delivery times on bills.
• Work with Parts Pullers to help deliveries go out correctly.
• Verify drivers know the correct route and update customers by phone on order status.
• Assist drivers who have difficulty with routes or other aspects of the job.
• Maintain and promote workplace safety.
• Secure and transfer cash or other assets.

Skills

Route Scheduling

Driver Coordination

Order Tracking

Cash Handling

Customer Communication

Tools

Dispatch Program Usage

Route Verification

Delivery Time Recording

Area Road Knowledge

Multi-Driver Management

Job description

• Help schedule drivers’ routes and ensure on-time, accurate deliveries
• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Support the lead Dispatcher by ensuring drivers count money collected and record delivery times on bills
• Work with Parts Pullers to help deliveries go out correctly
• Work with drivers and verify they know the correct route
• Update customers by phone on the status of their orders
• Assist drivers who have difficulty with routes or other aspects of the job
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

Requirements

• Must have 1-2 years experience working as an assistant dispatcher or dispatcher
• Extensive knowledge of area roads
• Experience working with multiple driversPrior experience working in an auto parts store is preferred

Core Competencies

Demonstrates expertise in route scheduling and driver coordination, ensuring timely and accurate deliveries while maintaining effective communication with drivers and customers. Proficient in cash handling and promoting workplace safety.

Highest-signal resume keywords

• Route Scheduling
• Driver Coordination
• Order Tracking
• Cash Handling
• Customer Communication

Hard Skills

• Dispatch Program Usage
• Route Verification
• Delivery Time Recording
• Area Road Knowledge
• Multi-Driver Management

Soft Skills

• Problem Solving
• Team Collaboration
• Communication

Industry Keywords

• Auto Parts Store Experience
• Workplace Safety
• Delivery Management