Dispatcher

Lifecare Medical Services Inc; Dover (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Lifecare Medical Services Inc. seeks an experienced dispatcher to operate communications equipment, receive emergency calls, and coordinate rapid dispatch of personnel and equipment to scenes via radio and electronic means.

The role includes scheduling non-emergency transports for ambulance and wheelchair divisions, gathering necessary information for insurance or payment processing, and maintaining proficiency in computer aided dispatch while handling high-volume calls in a fast-paced setting.

Qualifications

• Must have and maintain CPR for the professional Rescuer (AHA or equivalent).
• EMT, medical terminology or similar medical background preferred.
• Must attend communications staff meetings as requested.

Responsibilities

• Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means.
• Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions.
• Obtains appropriate information to facilitate insurance or payment processes.
• Must be able to multi-task.

Skills

Multi-tasking

Keyboarding

Communication skills

Emergency dispatch

Education

CPR for professional Rescuer

EMT or medical terminology background

Tools

CAD software

Radio communications

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

An Equal Opportunity / Affimative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.