Dispatcher

Starksummit; Massillon (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Stark Summit Ambulance in Ohio is seeking a communications dispatcher to operate equipment, receive emergency calls, and dispatch personnel and equipment to scenes by radio or digital means. You will also schedule non-emergency transports for ambulance and wheelchair divisions and handle information for insurance or payment processes.

The role requires fast-paced multitasking, proficiency with CAD, map searches, and CPR certification; EMT or medical terminology background preferred and

Qualifications

• CPR certification required and maintained.
• EMT or medical terminology background preferred.
• Must attend communications staff meetings as requested.

Responsibilities

• Receive incoming calls for assistance and dispatch personnel and equipment to scene via radio or electronic means.
• Schedule numerous non-emergency transports for ambulance and wheelchair divisions.
• Obtain information to facilitate insurance or payment processes.
• Operate CAD and map street searches; perform filing and related clerical tasks.
• Must multi-task in a fast-paced environment.

Skills

Multi-tasking

Emergency dispatch

Radio communications

Keyboard/ CAD

Education

CPR certification (professional rescuer)

EMT or medical terminology background preferred

Tools

Computer Aided Dispatch (CAD)

Map street search

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

Stark Summit Ambulance is an Equal Opportunity / All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.