Dispatcher

Insight Global; Deerfield Beach (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Insight Global is seeking an experienced dispatch specialist to execute daily order scheduling, driver coordination, and delivery management, ensuring high customer service and operational efficiency.

You will take customer orders, schedule deliveries, monitor execution, coordinate with plants and drivers, and resolve issues while maintaining clear communication with stakeholders.

Responsibilities

• Take customer orders, schedule deliveries, and dispatch drivers.
• Maintain accurate and timely order entry.
• Monitor delivery execution and adjust schedules.
• Coordinate with plants, drivers, and internal teams.
• Monitor external factors to optimize routing.
• Resolve transportation conflicts and customer issues.
• Maintain communication with stakeholders.
• Apply problem-solving skills to operational challenges.
• Handle high call volumes professionally.

Job description

This role is responsible for executing daily dispatch operations, including order scheduling, driver coordination, and delivery management, while ensuring high customer service and operational efficiency.

Responsibilities Include The Following:

• Take customer orders, schedule deliveries, and dispatch drivers.
• Maintain accurate and timely order entry.
• Monitor delivery execution and adjust schedules.
• Coordinate with plants, drivers, and internal teams.
• Monitor external factors to optimize routing.
• Resolve transportation conflicts and customer issues.
• Maintain communication with stakeholders.
• Apply problem-solving skills to operational challenges.
• Handle high call volumes professionally.