Dispatcher

Service Corporation International; Dallas (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Service Corporation International in Dallas is seeking a part-time Dispatcher to schedule resources and automotive equipment for daily operations at a funeral home and care center. The role emphasizes accurate dispatch, paperwork, and client-focused service.

You will coordinate removals, visitations, and transfers, maintain inventory, and support location staff with efficient communication in a fast-paced environment. A high school diploma and valid driver’s license are required.

Qualifications

• High school diploma or GED.
• Six months scheduling or logistics experience.
• Excellent communication and interpersonal skills.
• Ability to multi-task using multiple software programs.

Responsibilities

• Dispatching/Paperwork: dispatch resources, process removal paperwork, ensure vehicles and staff are dispatched per standards.
• Scheduling: plan internal and location schedules, coordinate dispatch of vehicles and associates.
• Customer Service: maintain strong relationships with families and staff, communicate to mitigate confusion.
• Manage Inventory (Location specific): order supplies and manage caskets/cremation containers; handle general supplies.

Skills

Scheduling

Dispatching

Customer service

Inventory management

Communication

Multitasking

Education

High school diploma or GED

Tools

MS Office

Job description

## DispatcherApply: TX - Dallas: Part time: Posted Today: Req.168330Our associates celebrate lives. We celebrate our associates.Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.**JOB RESPONSIBILITIES** **Dispatching/Paperwork*** Provides consistent support by dispatching resources to meet the needs of client families* Receives first call information and initiates the resources required for dispatch* Processes removal paperwork* Assists with recording keeping of embalming documentation as required* Ensures that vehicles and associates are dispatched in accordance with company standards. Dispatch services may include:* Removals* Visitations* Transfers of casketed decedent and/or remains to final dispositions* Decedent memorial services **Scheduling*** Schedules activities for both the internal staff as well as market locations* Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include:* Removals* Visitations* Transfers of casketed decedent and/or remains to final dispositions + Decedent memorial services* Maintains in-house scheduling of location resources* Schedules sufficient resources to meet market commitments **Customer Service*** Demonstrates a commitment to internal and external customer service while serving the Company’s families exceptionally well* Builds and maintains strong relationships by promoting a team atmosphere* Communicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstanding* Leads by example while staying engaged and supportive of company initiatives **Manage Inventory (Location specific)*** Takes and places orders for necessary supplies* Manages inventory for caskets and cremation containers for the market, including receiving requests and making orders, as required* Order additional general supplies at the direction of the location management.* Performs other duties as directed by management **MINIMUM REQUIREMENTS****Education*** High school diploma or GED equivalent **Licenses*** Current valid driver’s license may be required **Experience*** Minimum of six (6) months scheduling or logistics experience **Knowledge, Skills and Abilities*** Knowledge of the company’s service promise, services, capabilities, policies procedures and practices to effectively manage various location needs* Ability to resolve issues in accordance with company goals and objectives* Excellent communication skills and interpersonal skills* Ability to prioritize and organize effectively with a keen sense to detail* Ability to work in a fast paced, high pressure environment* Ability to multi-task using multiple software programs simultaneously* Ability to communicate with associates, customers, supplies in person or by phone* Solid knowledge of computers, MS Office, e-mail, internet and other software required or willingness to learn* Good driving record Postal Code: 75218Category (Portal Searching): OperationsJob Location: US-TX - Dallas