Dispatcher

CFS; Columbus (OH); On-site; USD 40,000 - 42,000; Full time

Job summary

CFS is seeking a Dispatcher in Columbus, OH to coordinate driver schedules, manage dispatch operations, and serve as the main contact between customers and field personnel. The role focuses on timely service delivery, efficient routing, and strong customer service.

The position offers an on-site, full-time role with a starting salary around $40,000–$42,000 annually, depending on experience.

Qualifications

• 2+ years of dispatch, scheduling, customer service, or logistics experience.
• Strong communication, organizational, and multitasking skills.
• Proficiency with Microsoft Office and scheduling software.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Schedule and dispatch drivers.
• Monitor job status and adjust schedules as needed.
• Communicate service updates with customers and internal teams.
• Maintain accurate dispatch records and documentation.
• Coordinate urgent service requests and resolve scheduling issues.
• Support compliance with company policies and safety procedures.
• Negotiate bids for loads.

Skills

Dispatch experience

Customer service

Scheduling

Logistics

Microsoft Office

Scheduling software

Communication

Organizational skills

Multitasking

Tools

Microsoft Office

Scheduling software

Job description

Position Summary

The Dispatcher coordinates schedules, assigns work, and serves as the main point of contact between customers and field personnel. This role ensures timely service delivery, efficient routing, and excellent customer service.

$40-42k

Key Responsibilities

• Schedule and dispatch drivers.
• Monitor job status and adjust schedules as needed.
• Communicate service updates with customers and internal teams.
• Maintain accurate dispatch records and documentation.
• Coordinate urgent service requests and resolve scheduling issues.
• Support compliance with company policies and safety procedures.
• Negotiate bids for loads.

Qualifications

• 2+ years of dispatch, scheduling, customer service, or logistics experience.
• Strong communication, organizational, and multitasking skills.
• Proficiency with Microsoft Office and scheduling software.
• Ability to work effectively in a fast-paced environment.