Dispatcher

J.Polep Distribution; Chicopee (MA); On-site; USD 54,443,000 - 57,308,000; Full time

Benefits offered by this job

Dental Benefits

Medical Benefits

Paid Vacations

401K with company match up

Life Insurance

Short term disability

Long term disability

6 major paid holidays

Job summary

J. Polep Distribution Services/NCD in Chicopee, MA is seeking a Transportation Dispatcher for a night shift (11:30 p.m.–8:00 a.m.). The role involves dispatching drivers, managing loads, and coordinating delivery workflows to ensure timely customer service.

The position requires strong communication, DOT knowledge, and supervisory abilities. Duties include safety support, vendor coordination for repairs, and daily driver activity oversight. Benefits are provided.

Qualifications

• Supervisory, transportation, and training skills.
• Effective communication skills; excellent attention to detail and decision making.
• Knowledge of DOT regulations and safety requirements.
• Comfortable working with customers and internal departments.
• Proficient with MS Office and standard computer applications.
• Ability to operate in a warehouse terminal environment and handle forklifts.

Responsibilities

• Dispatching drivers and managing load assignments.
• Coordinate workflow to ensure timely and accurate customer deliveries.
• Support daily driver activities including safety and DOT compliance.
• Provide feedback to drivers on performance and safety.
• Monitor fleet performance and adherence to routes.
• Answer phones and emails; communicate delivery updates.

Skills

Dispatching

Load coordination

Driver supervision

Communication

DOT knowledge

Safety awareness

Tools

MS Office

Job description

Job Details:

Job Location: Chicopee MA - Chicopee, MA 01013, Position Type: Full Time, Salary Range: $19.00 - $20.00 Hourly, Job Shift: Day Shift, Job Category: Transportation, J Polep Distribution Services/NCD serves customers in the Northeastern United States as the 4th largest full-line convenience store distributor.

Our group of companies have shared nearly identical family values, corporate cultures, and customer-centric philosophies for generations. We work to continue and enhance our legacy of excellence and shared beliefs while providing value-added services and personalized product recommendations that nurture long-term relationships.

By employing talented team members who bring their experience, knowledge, and commitment to J Polep Distribution Services/NCD, we can transform and grow not only our business but provide a positive and rewarding environments for all our team members.

J. Polep Distribution Service, a regional convenience wholesaler, is seeking a Transportation Dispatcher in Chicopee, MA. This is a night shift position 11:30 p.m. until 8 a.m

Essential Duties and Responsibilities:

• Dispatching drivers
• Manage load assignments
• Coordinate workflow to ensure timely and accurate customer deliveries.
• Support daily driver activities including safety, DOT compliance, and management of deliveries
• Provide feedback to drivers on performance and safety.
• Daily monitoring of fleet drivers for route performance and adherence to planned route
• Answering phones and emails
• Work with vendors for repair of equipment
• Communicating updates on delivery times.

Benefits

• Dental Benefits, Medical Benefits, Paid Vacations.
• 401K with company match up
• Life Insurance, short term disability, long term disability
• Our 6 major paid Holidays are, New Years, Memorial Day, 4th of July, Labor Day, Thanksgiving & Christmas, after completing your 90 days.

We are looking for someone who is friendly, hardworking and thrives in a fast-paced environment

Qualifications

• Supervisory, transportation, and training skills
• Effective communication skills; excellent attention to detail and decision making skills
• Basic working knowledge of menu driven computer applications including MS Office
• Team oriented with good interpersonal skills; Can-do attitude, Get-it-done frame of mind
• Self-motivating and innovative Think outside the box
• Knowledge of DOT regulations
• Comfortable working with customers as well as sales, accounting and other departments.
• Able to work in a warehouse terminal environment. Able to operate power industrial truck (jacks and/or forklifts).
• Commercial Drivers License preferred.