Dispatcher

Ace Limousine & Airport Service; Chester (Delaware County); On-site; USD 40,000 - 60,000; Full time

Job summary

Ace Limousine & Airport Service is hiring a full-time Dispatcher to join our operations team in Chester, PA. This is an in-office position with hands-on training.

No prior dispatch experience is required; we value organization, dependability, and the ability to work in a fast-paced environment. Responsibilities include monitoring trips, coordinating with chauffeurs and customers, and maintaining clear records.

Qualifications

• Be at least 25 years old due to company insurance requirements.
• Have a valid driver’s license.
• Have a clean driving record.
• Pass a background check.
• Be comfortable driving company vehicles.
• Experience in dispatching is not required.

Responsibilities

• Monitor daily transportation operations
• Communicate with chauffeurs throughout their shifts
• Assign and adjust trips as needed
• Monitor vehicle locations and schedules
• Review reservations for accuracy
• Help resolve last-minute changes or service issues
• Communicate with customers and internal team members
• Keep accurate notes and records
• Help the operations team wherever needed

Skills

Attention to detail

Positive attitude

Dependable

Multitasking

Clear communication

Computer skills

Problem solving

Willing to help

Job description

Ace Limousine & Airport Service is looking for a full-time Dispatcher to join our operations team in Chester, PA.

This is an in-office position. Previous dispatch or transportation experience is not required. We are looking for someone who is organized, dependable, detail-oriented, comfortable working in a fast-paced environment, and willing to jump in wherever needed.

What You’ll Do

• Monitor daily transportation operations
• Communicate with chauffeurs throughout their shifts
• Assign and adjust trips as needed
• Monitor vehicle locations and schedules
• Review reservations for accuracy
• Help resolve last-minute changes or service issues
• Communicate with customers and internal team members
• Keep accurate notes and records
• Help the operations team wherever needed

We believe our dispatchers are better at their jobs when they understand the business from the chauffeur’s perspective.

The person hired for this position will spend approximately their first four weeks working and training as a chauffeur before transitioning into the dispatch office.

This gives you firsthand experience with our vehicles, customers, chauffeurs, airports, trip procedures, and day-to-day operation.

Because of the chauffeur training portion of the role, candidates must:

• Be at least 25 years old due to company insurance requirements
• Have a valid driver’s license
• Have a clean driving record
• Pass a background check
• Be comfortable driving company vehicles

What We’re Looking For

Experience is less important to us than attitude and ability.

We’re looking for someone who:

• Has excellent attention to detail
• Has a positive, go-getter attitude
• Is dependable and shows up on time
• Can handle multiple things happening at once
• Communicates clearly and professionally
• Is comfortable using computers and learning new software
• Can solve problems without needing constant direction
• Is willing to help with whatever the operation needs

About Ace

Ace Limousine & Airport Service is a family-owned transportation company based in Chester, PA. We operate approximately 50 vehicles and provide transportation for corporate clients, airports, shuttle programs, universities, weddings, conventions, and special events throughout the Philadelphia region and nationwide.

This is a great opportunity for someone looking to learn the transportation industry and grow within a fast-moving company.

Location: Chester, PA

• Position: Full-Time, In-Office

See what it’s like to be part of the Ace team before you interview — meet the team, see the culture, and get a behind-the-scenes look at life at Ace: www.tiktok.com/@acelimosvce