Dispatcher

Whitecap; Carrollton (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap in Carrollton, TX is seeking a Dispatcher to plan delivery schedules and optimize routes for customer orders, ensuring on-time delivery and accurate loads. The role requires strong communication and the ability to manage multiple tasks in a fast-paced environment.

We offer a respectful, growing workplace with comprehensive benefits and opportunities to advance within North America''s leading distributor for professional contractors.

Qualifications

• 2–5 years of experience in dispatch or logistics.
• Knowledge of the local geographic area and ability to optimize routes.
• Experience using dispatch software (e.g., Descartes or similar).
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Plans delivery schedules and optimizes delivery vehicle routes.
• Addresses delivery issues with customers and provides resolution.
• Ensures that the invoice and load are correct prior to departure.
• Records all in and out times of vehicles.
• Maintains vehicle maintenance and repair records.
• Records availability status of vehicles.
• Performs other duties as assigned.

Skills

Dispatching experience

Logistics coordination

Route optimization

Customer service

Problem solving

Multitasking

Tools

Descartes software

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Dispatcher!

Do you want to help build America's skyline and your own future? White Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Dispatcher!

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

• Stability: Since 2020, White Cap has doubled in size and continues to grow.

• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

• Love where you work: White Cap has been certified as a Great Place to Work.

• Inclusive culture: Work in a place that values and celebrates who you are.

A Dispatcher at White Cap...

• Plans delivery schedules and optimizes delivery vehicle routes.

• Addresses delivery issues with customers and provides resolution.

• Ensures that the invoice and load are correct prior to departure.

• Records all in and out times of vehicles.

• Maintains vehicle maintenance and repair records.

• Records availability status of vehicles.

• Performs other duties as assigned.

• Generally has 2-5 years of experience in area of responsibility.

Preferred Qualifications

• Experience in dispatching, transportation, logistics, fleet coordination, or a related operations role

• Knowledge of the local geographic area and ability to optimize delivery routes and schedules effectively

• Experience using transportation management, routing, or dispatch software (e.g., Descartes or similar systems)

• Strong problem-solving skills with the ability to address delivery issues, coordinate changes, and provide timely resolutions

• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail

• Strong communication and customer service skills, with the ability to effectively coordinate with drivers, warehouse teams, and customers

• Familiarity with vehicle maintenance tracking, delivery documentation, and transportation compliance practices

• Bilingual (Spanish/English) proficiency is a plus

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.