Dispatcher

Oldcastle APG; Bulls Gap (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental & disability benefits

Retirement savings program

Wellness programs

Inclusive culture with growth chances

Job summary

Oldcastle APG in Bulls Gap, TN seeks a Dispatcher to coordinate daily dispatch and fleet activities, ensuring safe, efficient, and cost-effective operations. The role involves managing driver assignments, communicating with drivers and customers, and supporting on-site operations as needed.

Responsibilities include monitoring performance, maintaining safety programs, and collaborating with internal teams to optimize resources and service levels.

Qualifications

• Knowledge of DOT and FMCSA regulations for commercial motor carriers.
• Familiarity with heavy-duty truck/trailer operations, routing, payloads, and maintenance.
• Proficiency with Microsoft Office and transportation-management software.
• Ability to coach and develop employees while promoting teamwork.
• Willingness to travel domestically by car, with some air travel.
• Ability to lift up to 50 lbs.

Responsibilities

• Coordinate daily dispatch activities, including driver and equipment assignments for safe, efficient operations.
• Communicate schedules, requirements, and changes with drivers, customers, and office staff.
• Monitor operations and adjust resources to meet changing needs.
• Assist with on-site responsibilities during after-hours as directed by Fleet Manager.
• Support improvement of overall operational performance and safety programs.
• Build positive relationships with drivers and support driver safety, training, and development activities.
• Promote DOT/FMCSA safety compliance and company safety expectations.
• Develop, monitor, and maintain operational performance metrics.
• Suggest process improvements to enhance safety, productivity, service, and asset utilization.
• Participate in customer meetings and support pricing discussions as needed.
• Develop and maintain vendor relationships and support continuous safety improvements.

Job description

Job ID: 530094

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

The Dispatcher position is responsible for coordinating daily transportation and fleet activities to support safe, efficient, and cost-effective operations. This role manages the deployment of drivers and equipment, responds to changing operational requirements, and works closely with customers, drivers, vendors, and internal teams to maintain service levels and optimize fleet utilization.

Job Location

This is an onsite position located at our Bulls Gap, TN facility.

Job Responsibilities

• Coordinate daily dispatch activities, including driver and equipment assignments, to support safe, efficient, and reliable operations.
• Maintain regular communication with drivers, customers, office personnel, and other stakeholders regarding schedules, assignments, service requirements, and operational changes.
• Monitor daily operations and adjust resources as necessary to address changing customer and business requirements.
• Support operational issues outside normal business hours, including on-site responsibilities when directed by the Fleet Manager.
• Assist with monitoring and improving overall operational performance.
• Build and maintain positive, professional relationships with drivers and support driver safety, training, and development activities.
• Support the development, implementation, and ongoing maintenance of driver safety programs.
• Promote compliance with applicable DOT and FMCSA requirements and company safety expectations.
• Develop, monitor, and maintain operational performance metrics.
• Evaluate operational processes and procedures and recommend opportunities to improve safety, productivity, service, and asset utilization.
• Participate in customer meetings and support sales, service, and pricing discussions as appropriate.
• Develop and maintain productive vendor relationships.
• Support company safety initiatives and contribute to continuous improvement in overall safety performance.
• Provide recommendations to the Fleet Manager regarding operational improvements, resource utilization, and departmental goals.
• Perform other duties and responsibilities as assigned to support business needs.

Job Requirements

• Working knowledge of DOT and FMCSA regulations applicable to commercial motor carrier operations.
• Familiarity with heavy-duty truck and trailer operations, including routing, payloads, cargo requirements, and maintenance considerations.
• Proficiency with Microsoft Office applications and the ability to work effectively with transportation-management and other operational software platforms.
• Demonstrated ability to coach and develop employees while promoting teamwork, engagement, and productivity.
• Ability to travel domestically as business needs require, primarily by automobile with occasional air travel up.
• Ability to lift up to 50lbs.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle APG, a CRH Company, is an Aff...

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.