Dispatcher

United Rentals; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & PromotionalOppt.

Early Wage Access

Job summary

United Rentals is seeking a Dispatcher to organize daily equipment dispatch for a Trench Safety branch. You will maximize UR assets, ensuring on-time delivery and pickups, while coordinating with drivers and outside haulers.

You will use a dispatch system, support applications, and participate in branch planning meetings. Strong multitasking, safety focus, and customer service are essential in this role.

Qualifications

• College degree preferred or equivalent experience.
• Diligent attention to safety.
• Strong ability to multitask in a fast-paced environment.
• Superior customer service, teamwork and verbal/written communication skills.
• Keen attention to detail.
• Analytical and processes oriented.
• Planner, preparer, problem solver, decision maker.
• Valid driver's license with acceptable driving record.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations.

Responsibilities

• Daily scheduling of UR Drivers and outside haulers with proactive forward planning.
• Manage constant change to the daily schedule to meet customer demands.
• Manage inter-company transfer hauling.
• Communicate Driver schedules and expectations.
• Become expert on dispatch system, supporting applications, and dispatch processes.
• Be a key player in the daily branch planning meeting.
• Monitor and perform to dispatch metrics.
• Provide excellent service to both external and internal customers.
• Communicate with the team clearly, concisely, and honestly.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Assist Inside sales team as needed.
• Other duties as assigned.

Skills

Multitasking

Safety awareness

Customer service

Communication

Attention to detail

Analytical thinking

Problem solving

Decision making

Driver's license

Education

College degree preferred or equivalent experience

Tools

Dispatch system

Support applications

Dispatch processes

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

What you'll do:

• Daily scheduling of UR Drivers and outside haulers with proactive forward planning


• Manage constant change to the daily schedule to meet customer demands


• Manage inter-company transfer hauling


• Communicate Driver schedules and expectations


• Become expert on dispatch system, supporting applications, and dispatch processes


• Be a key player in the daily branch planning meeting


• Monitor and perform to dispatch metrics


• Provide excellent service to both external and internal customers


• Communicate with the team clearly, concisely, and honestly


• Assist in taking customer telephone orders for deliveries, pickups and service


• Assist Inside sales team as needed


• Other duties as assigned

Requirements:

• College degree preferred or equivalent experience


• Diligent attention to safety


• Strong ability to multitask in a fast-paced environment


• Superior customer service, teamwork and verbal/written communication skills


• Keen attention to detail


• Analytical and processes oriented


• Planner, preparer, problem solver, decision maker


• Valid driver's license with acceptable driving record


• Technical knowledge of DOT/Federal Motor Carrier rules and regulations

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just \"talk the talk!\" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave


• United Compassion Fund


• Employee Discount Program


• Career Development & Promotional Opportunities


• Additional Vacation Buy Up Program (US Only)


• Early Wage Access through Payactiv (US Hourly Only)


• Paid Sick Leave


• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.