Dispatcher

Menzies Aviation; Arlington (VA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision

Paid time off

Uniform provided

Paid training

Job summary

Menzies Aviation in Arlington, VA is seeking a dispatcher to coordinate flight activity and maintain lines of communication with pilots, crew, passengers and ground handlers. You will manage flight logs, schedule updates and information flow to operations, billing, and customers.

The role requires a valid US driver\'s license, ability to lift 70 lbs, and fluency in English. We offer full benefits, paid time off, training, and opportunities to advance within the company.

Qualifications

• Must be 18 years of age or older.
• Possess valid US driver\'s license with a clean driving record.
• Ability to read, write and speak English.
• Must be comfortable lifting 70lbs repetitively and working in all weather conditions.

Responsibilities

• Distribute incoming air traffic information to pilots and ground handlers.
• Maintain flight logs and update flight schedules.
• Coordinate flight releases and fuel load information with operations.
• Handle phone traffic and assist with passenger services as required.
• Assist in gate planning and communication with carriers and customers.

Skills

English proficiency

Excellent communication

Customer service

Education

High School diploma

Tools

Two-way radios

Job description

Overview

People. Passion. Pride. This is what has driven our team since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

• Location: Ronald Reagan Washington National Airport
• Pay: 24.15
• Schedule: Available to work Five consecutive days per week and two days off: 1500-2330 Tuesday and Wednesday OFF
• Medical, Dental & Vision benefits
• Paid vacation
• Uniforms provided.
• Paid Training.
• Advancement Opportunities to Lead and Supervisor

Role Purpose

the Dispatcher will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, passengers, ground handlers and customers.

What you will be doing:

• Distribute incoming air traffic information to pilots/ground handlers
• Follow up with updated information as received
• Communicate flight release and fuel load information to appropriate operations
• Maintain lines of communication with line operations and air carriers though the use of two-way radios
• Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
• Maintain flight logs and update flight schedules
• Make arrangements for accommodations when flight delays occur
• Handle phone traffic
• Assist in the planning and control of the gate assignment
• Assist with passenger services as required
• Recommend weight and balance preparation in accordance with airline requirements
• Comply with the Stations’ attendance tardiness standards

Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for:

• Must be 18 years of age or older
• Possess valid US driver's license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Must be available and flexible to work variable shifts including weekends and holidays
• Must have high school diploma, GED or six months experience as an Operations Agent
• Excellent communication skills required
• Ability to remain calm and efficient under pressure
• Competent in handling difficult situations

Benefits

• Full Benefits, PTO, Health, Dental, Medical, Vision, 401K
• Advancement Opportunities to Supervisor and Manager
• Opportunities for Leadership Training Programs
• Uniform Provided

Would you like to see more detail on what we are looking for? Please see the following job description for further information.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Qualifications

Education

Required

High School

Licenses & Certifications

Required

DRIVERS LICENSE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.