Dispatcher

Private Fleet Backhaul; Anderson (IN); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Private Fleet Backhaul is seeking a Dispatcher in a hybrid role based in Anderson, IN. You will coordinate daily freight movements, schedule and dispatch loads, and ensure alignment with private fleet partners and shippers on routes, timing, and requirements.

You will monitor status, update TMS, and proactively communicate issues to all stakeholders. Ideal candidates have strong logistics/dispatch experience, proficiency with TMS platforms, and excellent communication skills for timely updates

Qualifications

• Experience in logistics/dispatch within a 3PL or freight environment is desired.
• Proficiency with TMS platforms and scheduling systems.
• Excellent communication to drivers, fleet partners, and shippers.
• Strong problem-solving and decision-making in fast-paced operations.
• Organizational and time-management skills for multiple loads.

Responsibilities

• Coordinate daily freight movements and dispatch loads.
• Monitor shipment status and update TMS records.
• Communicate changes, delays, or issues to all stakeholders.
• Collaborate with internal and external teams to support operations.
• Maintain accurate documentation for each shipment lifecycle.

Skills

Logistics coordination

Dispatch experience

Communication skills

Problem solving

Time management

Attention to detail

Education

High school diploma

Logistics/Supply chain education

Tools

TMS platforms

Scheduling systems

Excel

Email tools

Job description

Company Description Private Fleet Backhaul (PFBH) is a fast-growing third-party logistics (3PL) company that connects underutilized backhaul capacity from private fleets with high-volume shippers. Instead of relying on load boards or transactional spot markets, PFBH focuses on structured, repetitive freight lanes that offer predictability and efficiency for all partners. The company manages every shipment as the sole point of contact, overseeing communication, status updates, transportation management system (TMS) requirements, administrative tasks, and issue resolution. In 2012, PFBH successfully coordinated over 23,000 loads by leveraging synergies between private fleets and shippers. Team members join a collaborative environment centered on reliability, service, and long-term logistics solutions.

Role Description The Dispatcher role is a full-time hybrid position based in Anderson, IN, with some flexibility to work from home. This role is responsible for coordinating daily freight movements, scheduling and dispatching loads, and ensuring that private fleet partners and shippers are aligned on routes, timing, and requirements. The Dispatcher monitors shipment status, updates TMS records, and proactively communicates any changes, delays, or issues to all stakeholders. Day-to-day tasks include confirming load details, resolving operational challenges, and maintaining accurate documentation for each shipment throughout its life cycle. The role requires consistent collaboration with internal teams and external partners to support efficient operations and high-quality customer service.

Qualifications

• Strong logistics, transportation coordination, and dispatch experience, preferably within a 3PL or freight environment.
• Proficiency with TMS platforms, scheduling systems, and basic office software (e.g., spreadsheets, email, communication tools).
• Excellent communication and interpersonal skills for clear, timely updates to drivers, fleet partners, and shippers.
• Solid problem-solving, decision-making, and conflict-resolution abilities in a fast-paced operational setting.
• Organizational and time-management skills to oversee multiple loads, deadlines, and priorities simultaneously.
• Attention to detail and accuracy in documentation, data entry, and compliance with company procedures.
• Ability to work both on-site in Anderson, IN and remotely, maintaining reliability and self-management.
• High school diploma or equivalent required; additional education in logistics, supply chain, or business is a plus.