Dispatcher

Span Alaska; Anchorage (AK); On-site; USD 27,552 - 44,083; Full time

Benefits offered by this job

Competitive pay

Paid training

Stable company

Advancement opportunities

Supportive team

Meaningful work

Job summary

SPAN Alaska Transportation is seeking a Dispatcher to be the hub of our daily operation. You'll coordinate deliveries and pickups, communicate with customers, support our drivers, and help ensure freight gets where it needs to be—on time and with exceptional service.

Dispatch experience is a plus—but it is not required. If you bring the right attitude, work ethic, and willingness to learn, we'll teach you the rest. We offer competitive pay, paid training, and a supportive team environment.

Qualifications

• Stays calm under pressure in a fast-paced environment.
• Highly organized and can manage multiple tasks at once.
• Communicates professionally with customers and coworkers.
• Thinks ahead and enjoys planning.
• Can quickly adjust when priorities change.
• Takes ownership of their work and follows through.
• Enjoys being part of a team working toward a common goal.

Responsibilities

• Communicating with customers by phone and email
• Monitoring driver progress throughout the day
• Coordinating deliveries and pickups while balancing changing priorities
• Keeping accurate notes and updating dispatch information
• Solving problems quickly when plans change
• Working closely with drivers, warehouse staff, and customer service to keep freight moving

Skills

Communication

Organization

Multitasking

Planning

Teamwork

Professionalism

Job description

If you're the kind of person who color-codes your calendar, enjoys solving puzzles, and somehow thrives while juggling ten things at once... keep reading.

Truck Dispatcher (Experience Preferred, But Not Required)

We're Looking for the Right Person—We'll Teach You the Job.

At SPAN Alaska, we believe great dispatchers aren't born—they're developed. We're not necessarily looking for someone with years of dispatch experience. We're looking for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping people and freight moving.

If you're organized, detail-oriented, and can juggle multiple priorities without losing focus, we'd love to meet you.

About Us

Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.

Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.

Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve. Learn more at spanalaska.com.

About The Role

As a Dispatcher, you'll be the hub of our daily operation. You'll coordinate deliveries and pickups, communicate with customers, support our drivers, and help ensure freight gets where it needs to be—on time and with exceptional service.

Your day will include:

Your day will include:

• Communicating with customers by phone and email
• Monitoring driver progress throughout the day
• Coordinating deliveries and pickups while balancing changing priorities
• Keeping accurate notes and updating dispatch information
• Solving problems quickly when plans change
• Working closely with drivers, warehouse staff, and customer service to keep freight moving

No two days are ever the same.

What Makes Someone Successful Here

We're looking for someone who:

• Stays calm under pressure and enjoys a fast-paced work environment
• Is highly organized and can manage multiple tasks at once
• Communicates professionally with customers and coworkers
• Think ahead and enjoys planning
• Can quickly adjust when priorities change
• Takes ownership of their work and follows through
• Enjoys being part of a team working toward a common goal

Dispatch experience is a plus—but it is not required. If you bring the right attitude, work ethic, and willingness to learn, we'll teach you the rest.

Why You'll Love This Job

Every day presents a new challenge. You'll make decisions that matter, solve real problems, and help keep freight moving across Alaska. When the day is over, you'll be able to look back and know that your planning, communication, and decision-making helped customers receive what they needed, when they needed it.

We offer:

• Competitive pay
• Paid training
• A stable, growing company
• Opportunities for advancement
• A supportive team environment
• A career where your work makes a difference every single day

Our Mission

Our mission is simple:

Deliver every shipment on the first available day—or on the customer's scheduled delivery date.

That means balancing deliveries with pickups, staying ahead of the day's challenges, and working together as a team to provide outstanding customer service.

If you're looking for a career—not just another job—and you enjoy being challenged, solving problems, and making an impact, we'd love to meet you.

#SAT

Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances. View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.