Dispatcher

Lifecare Medical Services Inc; Akron (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Lifecare Medical Services Inc. seeks an experienced dispatcher to operate communication equipment, receive emergency calls, and dispatch personnel and equipment to scenes. The role includes scheduling non-emergency transports for ambulance and wheelchair divisions and handling information for insurance or payment processing.

Strong keyboarding skills for CAD and map searches are essential, with the ability to multi-task in a fast-paced environment. Attendance at staff meetings is required.

Qualifications

• CPR certification for the professional Rescuer required or maintained.
• EMT certification or medical terminology background preferred.
• Must attend communications staff meetings as requested.

Responsibilities

• Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scenes via radio or electronic means.
• Schedules numerous non-emergency transports for ambulance and wheelchair divisions.
• Obtains information to facilitate insurance or payment processes.
• Performs computer aided dispatch and map street search; must multi-task.

Skills

CAD skills

Multi-tasking

Excellent communication

Typing/keyboarding

Education

CPR certification (Professional Rescuer)

EMT certification

Medical terminology background

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

An Equal Opportunity / Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.