Dispatch & Warehouse Operations Analyst

UPS; Kenai (AK); On-site; USD 55,000 - 90,000; Full time

Job summary

UPS is seeking a detail-oriented Dispatch Analyst to support the dispatch and preload teams. You will analyze dispatch plans, identify opportunities, publish reports, and conduct service audits to ensure efficient operations.

This permanent role requires a bachelor's degree and familiarity with DPS/UDC, Microsoft Office, and package flow technologies. You will work in a fast-paced environment with a focus on accuracy and collaboration.

Qualifications

• Bachelor's degree or international equivalent preferred.
• Knowledge of DPS and UDC systems.
• Experience using Microsoft Office or equivalent software.
• Customer-focused with strong planning and organization skills.
• Familiar with package flow technologies preferred.

Responsibilities

• Verifies system downloads.
• Identifies service failures and exceptions.
• Prints and distributes daily reports.
• Updates reports and notifies PDS of changes.
• Uses mapping tools.
• Plots data and compares actual vs planned dispatch.
• Maintains loop analysis for periodic reviews.
• Uses available reports and systems.
• Completes monthly dispatch audit.

Skills

DPS knowledge

UDC knowledge

Microsoft Office

Customer-focused

Planning and organization

Package flow techs

Education

Bachelor's Degree or international equivalent - Preferred

Tools

Microsoft Office

Job description

UPS is seeking a detail-oriented Dispatch Analyst to support the dispatch and preload teams. You will analyze dispatch plans, identify opportunities, publish reports, and conduct service audits to ensure efficient operations.

This permanent role requires a bachelor's degree and familiarity with DPS/UDC, Microsoft Office, and package flow technologies. You will work in a fast-paced environment with a focus on accuracy and collaboration.