Dispatch Analytics Supervisor

United Parcel Service, Inc.; Lufkin (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

United Parcel Service, Inc. seeks a Dispatch Analyst to support dispatch and preload teams by analyzing dispatch plans, identifying opportunities, and publishing reports. The role involves auditing service performance and communicating updates to relevant stakeholders.

Applicants should have a Bachelor's degree or equivalent, DPS/UDC knowledge, and strong MS Office skills. UPS emphasizes a customer-focused approach and reliable planning and organizational capabilities.

Qualifications

• Bachelor's Degree or International equivalent - Preferred.
• Dispatch Planning System (DPS) and UDC knowledge.
• Experience using Microsoft Office products or equivalent software.
• Customer-focused with strong planning and organization skills.
• Familiar with package flow technologies - Preferred.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Skills

Planning

Analytical thinking

Customer focus

Organizational skills

Education

Bachelor's degree

Tools

DPS knowledge

UDC knowledge

Microsoft Office

Job description

United Parcel Service, Inc. seeks a Dispatch Analyst to support dispatch and preload teams by analyzing dispatch plans, identifying opportunities, and publishing reports. The role involves auditing service performance and communicating updates to relevant stakeholders.

Applicants should have a Bachelor's degree or equivalent, DPS/UDC knowledge, and strong MS Office skills. UPS emphasizes a customer-focused approach and reliable planning and organizational capabilities.