Dispatch Supervisor 3rd Shift

Pratt Industries; Henderson (KY); On-site; USD 63,000 - 72,000; Full time

Job summary

Pratt Industries in Henderson, KY is seeking a Dispatcher Supervisor to oversee daily driver assignments, route planning, and DOT hours compliance. The role emphasizes supervisory leadership across dispatch staff and drivers, ensuring efficient operations and accurate payroll handling.

The incumbent will supervise a team, coordinate with Logistics Managers, and uphold safety policies while maintaining high service levels in a 8pm-4am shift schedule.

Qualifications

• High School Diploma or GED required.
• Two years experience as a Dispatcher.
• One year supervisory experience managing at least five people.
• Four years experience in Shipping and Warehousing environment or CDL Truck Driving Experience.

Responsibilities

• Directly supervises all employees assigned to the department including Drivers.
• Carries out supervisory responsibilities in accordance with policies and laws (training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building).
• Communicates effectively with drivers and customers; ensures smooth shift handoffs and ongoing service.
• Ensure DOT compliance related to driver hours of service when assigning loads and daily tasks.
• Interact with internal/external customers; monitor safety policies and incident reporting.
• Oversee payroll aspects to ensure drivers are compensated correctly.
• Coordinate fleet movement with lease vendors for repairs and maintenance; manage road breakdowns with vendors.

Education

High School Diploma or GED

Two years experience as a Dispatcher

One year supervisory experience managing at least five people

Four years7 experience in Shipping and Warehousing environment or CDL Truck Driving Experience

Job description

• Dispatch as needed will put rates in TMW or rate loads/negotiate rates with 3rd party carriers
• Direct the daily driver duties managing where they go, the time it takes and when their day is concluded
• Dispatchers will manage DOT compliance related to driver available hours of service when assigning loads and daily task.
• Dispatchers are required to interact with internal and external customers as needed. As part of interaction and communication includes shift hand off communication between Dispatchers to ensure the business is operating without incidents or issues and Customers are being served. Communication is critical between Dispatchers and Logistics Managers and Regional Managers.
• Enter POs as needed.
• Participate and initiate discipline to drivers as per company policy
• Review driver documents for accuracy and/or compliance
• Involvement as needed with selecting external carriers to take loads
• Dispatchers will be involved with payroll as needed to ensure Drivers are accurately compensated for work performed.
• Dispatchers will be responsible for managing the fleet in a financially efficient and safe manner considering service and cost.
• Manage the fleet flow to the lease vendor’s shops for equipment repair and maintenance. Also, coordinate and manage road breakdowns with the vendors.
• Follow all Safety Policies and ensure Drivers and fellow employees follow all Safety policies and rules
• Incident investigation forms – complete fully with as much detail as possible when a safety related issue or event occurs
• Ride a longs with Drivers periodically – to ensure the Drivers have want they need and to experience the elements that Drivers experience doing the job
• Dispatch position is a Supervisory position and duties related to supervising is required

• Dispatch as needed will put rates in TMW or rate loads/negotiate rates with 3rd party carriers
• Direct the daily driver duties managing where they go, the time it takes and when their day is concluded
• Dispatchers will manage DOT compliance related to driver available hours of service when assigning loads and daily task.
• Dispatchers are required to interact with internal and external customers as needed. As part of interaction and communication includes shift hand off communication between Dispatchers to ensure the business is operating without incidents or issues and Customers are being served. Communication is critical between Dispatchers and Logistics Managers and Regional Managers.
• Enter POs as needed.
• Participate and initiate discipline to drivers as per company policy
• Review driver documents for accuracy and/or compliance
• Involvement as needed with selecting external carriers to take loads
• Dispatchers will be involved with payroll as needed to ensure Drivers are accurately compensated for work performed.
• Dispatchers will be responsible for managing the fleet in a financially efficient and safe manner considering service and cost.
• Manage the fleet flow to the lease vendor’s shops for equipment repair and maintenance. Also, coordinate and manage road breakdowns with the vendors.
• Follow all Safety Policies and ensure Drivers and fellow employees follow all Safety policies and rules
• Incident investigation forms – complete fully with as much detail as possible when a safety related issue or event occurs
• Ride a longs with Drivers periodically – to ensure the Drivers have want they need and to experience the elements that Drivers experience doing the job
• Dispatch position is a Supervisory position and duties related to supervising is required

Job Title: Dispatcher Supervisor

Division: Logistics

Reports To: Logistics Manager

Work Hours - 8pm - 4am

Pay - $63,000/Year

Supervisory Responsibilities

Directly supervises all employees assigned to the department including Drivers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance and team work.

EDUCATION And/or EXPERIENCE

High School Diploma or GED

Two years experience as a Dispatcher

Candidates Are PREFERRED Who Offer The Following

College and/or related technical experience. Logistics, Transportation, Supply Chain Management

One year supervisory experience as a proven manager of at least five people.

Four years’ experience in the Shipping and Warehousing environment or CDL Truck Driving Experience

Language Skills

Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to sit and move around. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.