Dispatch Specialist – Fleet & Route Planning

Prairie-Farms-Dairy; Battle Creek (MI); On-site; USD 30,000 - 33,000; Full time

Job summary

Prairie Farms Dairy in Battle Creek, MI is seeking a Dispatcher to coordinate daily transportation and distribution, ensuring safe, on-time deliveries and strong communication between drivers, warehouse staff, and management. This full-time role requires attention to detail, the ability to adapt in a fast-paced environment, and a commitment to safety and customer service.

The position reports to the Warehouse/Logistics Manager and includes a collaborative team setup in a dairy distribution

Qualifications

• High school diploma or GED preferred.
• Warehouse, distribution, logistics, manufacturing, or loadout experience preferred.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.
• Strong organizational and communication skills.
• Ability to follow written and verbal instructions.
• Demonstrated commitment to safety, quality, and customer service.

Responsibilities

• Coordinate and oversee daily transportation and dispatch operations to ensure efficient, safe, and on-time product deliveries while maintaining visibility of driver assignments, trailer movements, and route performance.
• Monitor transportation schedules, equipment availability, and trailer locations, proactively adjusting plans to address production changes, customer demands, service disruptions, and operational priorities.
• Maintain accurate transportation records, system data, and reporting related to dispatch activities, trailer utilization, delivery performance, inventory allocations, and regulatory or company requirements.
• Partner with drivers, warehouse personnel, maintenance teams, and leadership to coordinate equipment readiness, vehicle maintenance, preventive service schedules, and operational support needs.
• Investigate and resolve transportation, scheduling, equipment, and customer service issues by exercising sound judgment, prioritizing resources effectively, and implementing timely solutions.
• Identify opportunities to improve transportation efficiency, communication, service levels, safety, productivity, and overall operational performance.
• Ensure compliance with all company policies, safety standards, transportation regulations, and operational procedures.
• Support departmental objectives, special projects, and other business needs as assigned.

Skills

Communication skills

Excel

AS-400 proficiency

Independent work

Tools

AS-400

Excel

Email

Job description

Prairie Farms Dairy in Battle Creek, MI is seeking a Dispatcher to coordinate daily transportation and distribution, ensuring safe, on-time deliveries and strong communication between drivers, warehouse staff, and management. This full-time role requires attention to detail, the ability to adapt in a fast-paced environment, and a commitment to safety and customer service.

The position reports to the Warehouse/Logistics Manager and includes a collaborative team setup in a dairy distribution