Dispatch Specialist

Dot Foods Inc.; Bullhead City (AZ); On-site; USD 24,000 - 36,000; Full time

Job summary

Dot Foods Inc. in Bullhead City, AZ is seeking a Transportation Support Specialist to assist the Transportation Department with coordination among customers, suppliers, drivers, and internal teams.

Responsibilities include providing excellent service, scheduling via phone/email/web, communicating schedules to drivers, collaborating across departments, and applying lean thinking to reduce waste in daily tasks.

Qualifications

• High school diploma or GED or relevant work experience.
• Ability to think critically and make independent decisions.
• Computer skills including knowledge of Microsoft Office programs.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Provide excellent customer service to both internal and external customers.
• Schedule appointments with customers via phone, email, or web-based formats.
• Communicate with drivers on schedules and work assignments.
• Work with multiple departments and manage a diverse and hectic workload.
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position.

Skills

Critical thinking

Microsoft Office

Multi-tasking

Education

High school diploma / GED

Job description

Location: Bullhead City, AZ
Department: Dot Transportation, Inc.
Reports To: Assistant Transportation Manager
Wage Range: $17.54 - $26.30

WHAT YOU'LL DO

This position will provide support to the Transportation Department in
coordination with customer, suppliers, drivers, and other Dot/DTI employees.

• Provide excellent customer service to both internal and external customers
• Schedule appointments with customers via phone, email, or web-based
  formats
• Communicate with drivers on schedules and work assignments
• Work with multiple departments and manage a diverse and hectic
  workload
• Apply lean thinking and tools to identify and eliminate waste in all areas of
  the position

YOU MUST HAVE

• High school diploma, General Equivalency Degree, or relevant work
  experience
• Ability to think critically and make independent decisions
• Computer skills, including knowledge of Microsoft Office programs
• Ability to multi-task and work in a fast-paced environment

YOU MAY ALSO HAVE

• Logistics/Transportation experience
• Customer service experience
• Experience working in both team and independent settings
• Exceptional organizational and communication skills
• Meticulous attention to detail

ROLE SPECIFICS

• Schedule: TBD; Must be able to work any shift.
• Work Environment: Some exposure to garage / shop environment

WHO WE ARE

Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

WHAT DOT CAN OFFER YOU

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

• Competitive compensation package, including bonuses for successful performance
• Extensive benefits including medical, dental, 401k, and profit-sharing
• Significant advancement opportunities

Safety:

This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer:

Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.