Dispatch Security Console Operator – 24/7 Shifts

Alliedbarton Security Services; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, Raleigh, NC, is seeking a Security Officer Dispatch Communications to coordinate responses, monitor security systems, and provide exceptional service to clients and staff. The role involves dispatching routine and emergency calls and maintaining detailed incident logs.

As a full-time position with a pay rate of $22.14 per hour, the nurse will support government locations and collaborate with first responders when needed while upholding Allied Universal’s values of agility,

Qualifications

• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and personnel by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Receive, prioritize, and dispatch routine and emergency calls for service to appropriate personnel, maintaining clear and professional communication.
• Monitor security-related systems, alarms, cameras, radios, and communication channels; document and report unusual activity, incidents, and service requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established escalation and notification procedures.
• Maintain accurate dispatch logs, incident reports, and other required records in accordance with site-specific policies.

Skills

Customer service

Computer proficiency

Clear communication

Dispatch procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Security systems

Job description

Allied Universal, Raleigh, NC, is seeking a Security Officer Dispatch Communications to coordinate responses, monitor security systems, and provide exceptional service to clients and staff. The role involves dispatching routine and emergency calls and maintaining detailed incident logs.

As a full-time position with a pay rate of $22.14 per hour, the nurse will support government locations and collaborate with first responders when needed while upholding Allied Universal’s values of agility,