Dispatch Operator

TEK Systems; Washington (District of Columbia); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Blue Cross Blue Shield benefits

Training & growth opportunities

Onsite work environment

Job summary

TEK Systems is seeking a Dispatch Operator in Washington, DC for a healthcare organization. The role handles high-volume clinic dispatch, triages calls, and assigns resources to meet demand. It is a contract-to-potential-hire position with an onsite work setting and a 40-hour week.

Required: 2+ years in admin or customer service, a Diploma or GED, and EMR experience preferred. Salary ranges from $19–$21 per hour with full benefits; evenings and weekend shifts are included.

Qualifications

• 2+ years experience in Administration or Customer Service.
• Diploma or GED required.
• EMR experience preferred.

Responsibilities

• Answers incoming administrative and non-emergency telephone lines in a courteous and professional manner.
• Receives incoming calls, allocates resources to match dynamic system demands.
• Triage calls and enters accurate data into the dispatch computer.

Skills

Customer service

Administrative support

Education

Diploma or GED

Tools

EMR experience

Job description

DISPATCH Operator (Healthcare)

Washington, DC | $21 USD/hour

Overnight & Weekend Shift!

Highlight:

• Industry: Hospital & Healthcare
• Employment Type: Contract-to-Potential Hire (6-months)
• Location: Washington, DC

Benefits of this Role:

• Opportunity to work for one of the top three Healthcare Organization in the DMV area
• Work with a friendly team
• Helpful and supportive leadership and executives
• Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)
• Top Local Company –Join the largest employer and hospital in DMV
• Publicly Traded – Enjoy the stability of working for a publicly traded business
• Best-In-Class Training – This client hires based on character, not just skillset as skills can be trained
• Growth Opportunities – Look forward to the opportunity to cross-train and chase internal promotions

A Day in the Role:

• This individual will be working at a Healthcare and Clinical Organization supporting a large high-volume clinic as an Medical Dispatcher
• Answers incoming administrative and non-emergency telephone lines in a courteous and professional manner
• Receives incoming calls, promptly ascertains proper levels of response, and allocates resources to match dynamic system demands
• Triage calls and enters accurate data into the dispatch computer
• Hours 40 per week. This is a full time, long term contract to perm opportunity with a competitive salary.
• SHIFT:
  • Weekend & Overnights 40 HR/week!
  • Saturday & Sunday: 7PM-730AM
  • Wednesday & Thursday 11pm-730AM
    • flexible to holidays

Requirements:

• 2+ years experience in Administration or Customer Service
• Diploma or GED required
• EMR experience preferred

Job Type & Location

This is a Contract to Hire position based out of Washington, DC.

Pay and Benefits

The pay range for this position is $19.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Washington,DC.

Application Deadline

This position is anticipated to close on Sep 17, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.