Dispatch & Operations Coordinator

Great Lakes Petroleum Co.; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Great Lakes Petroleum Co. is seeking a detail-oriented administrative/dispatcher support role in Charlotte, NC. You will communicate with drivers to relay updates, enter and update data in the monitoring system, and place daily route orders.

The position requires maintaining attendance rosters, handling routine requests, and replying to emergencies with calm efficiency. This role also involves answering phones, contacting customers for additional product needs, and organizing files according to

Qualifications

• Attention to detail and excellent follow-up ability.
• Demonstrates intermediate proficiency in Microsoft Suite – Outlook, Excel and Word.
• Must have strong verbal & written communication.

Responsibilities

• Communicate with drivers to relay updates, instructions, or changes
• Enter and update data in monitoring system
• Enter orders for daily routes
• Maintain an accurate daily attendance roster for drivers
• Communicate with department employees, dispatcher to needed locations to respond to routine requests or emergency situations.
• Answer phones
• Call customers for additional product needed prior to dispatching orders
• Maintain assigned files and process information according to established guidelines and procedures.
• Ability to prioritize workloads to successfully meet deadlines
• Performs other duties as assigned

Skills

Attention to detail

Verbal communication

Written communication

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Great Lakes Petroleum Co. is seeking a detail-oriented administrative/dispatcher support role in Charlotte, NC. You will communicate with drivers to relay updates, enter and update data in the monitoring system, and place daily route orders.

The position requires maintaining attendance rosters, handling routine requests, and replying to emergencies with calm efficiency. This role also involves answering phones, contacting customers for additional product needs, and organizing files according to