Dispatch & Logistics Coordinator

Halron Lubricants Inc.; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Halron Lubricants Inc. in Green Bay, WI is seeking a Dispatch Coordinator to support our dispatch and logistics operations in Green Bay.

The role focuses on accurate order processing, delivery reconciliation, route coordination, and customer satisfaction in a fast-paced setting. The ideal candidate thrives with strong communication, problem-solving, and multi-tasking abilities, and will work with Purchasing, Inventory, and Customer Service to ensure timely deliveries.

Qualifications

• Highly organized and dependable.
• Strong sense of urgency and accountability.
• Team-oriented mindset.
• Ability to adapt and prioritize in a fast-paced environment.
• Commitment to providing excellent service and operational excellence.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.

Responsibilities

• Review customer orders for accuracy prior to processing.
• Verify orders are rechecked before truck loading.
• Help identify and prevent customer order errors.
• Communicate potential inventory shortages and out-of-stock situations proactively.
• Work closely with Purchasing to support inventory control efforts.
• Assist with coordinating and scheduling bulk fluid deliveries to maximize route efficiency and customer satisfaction.
• Support the Dispatch Supervisor in managing daily delivery operations.
• Ensure delivery expectations are met regarding paperwork, delivery processes, and quality standards.
• Reconcile delivery documentation daily to ensure accurate customer invoicing.
• Collaborate with inventory management, warehouse, purchasing, and customer service teams to support timely deliveries and inventory accuracy.
• Assist with monitoring driver compliance with DOT, federal, state, and local regulations.
• Help track driver performance and support training initiatives for new and existing drivers.
• Serve as backup to the Dispatch Supervisor when needed.
• Provide backup support to the customer service team regarding delivery information and order status.
• Maintain positive relationships with customers and internal departments.

Skills

Organizational skills

Attention to detail

Communication

Team player

Problem solving

Adaptability

Job description

Halron Lubricants Inc. in Green Bay, WI is seeking a Dispatch Coordinator to support our dispatch and logistics operations in Green Bay.

The role focuses on accurate order processing, delivery reconciliation, route coordination, and customer satisfaction in a fast-paced setting. The ideal candidate thrives with strong communication, problem-solving, and multi-tasking abilities, and will work with Purchasing, Inventory, and Customer Service to ensure timely deliveries.