Dispatch Coordinator

Halron Lubricants Inc.; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Halron Lubricants Inc. in Green Bay, WI is seeking a Dispatch Coordinator to support our dispatch and logistics operations in Green Bay.

The role focuses on accurate order processing, delivery reconciliation, route coordination, and customer satisfaction in a fast-paced setting. The ideal candidate thrives with strong communication, problem-solving, and multi-tasking abilities, and will work with Purchasing, Inventory, and Customer Service to ensure timely deliveries.

Qualifications

• Highly organized and dependable.
• Strong sense of urgency and accountability.
• Team-oriented mindset.
• Ability to adapt and prioritize in a fast-paced environment.
• Commitment to providing excellent service and operational excellence.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.

Responsibilities

• Review customer orders for accuracy prior to processing.
• Verify orders are rechecked before truck loading.
• Help identify and prevent customer order errors.
• Communicate potential inventory shortages and out-of-stock situations proactively.
• Work closely with Purchasing to support inventory control efforts.
• Assist with coordinating and scheduling bulk fluid deliveries to maximize route efficiency and customer satisfaction.
• Support the Dispatch Supervisor in managing daily delivery operations.
• Ensure delivery expectations are met regarding paperwork, delivery processes, and quality standards.
• Reconcile delivery documentation daily to ensure accurate customer invoicing.
• Collaborate with inventory management, warehouse, purchasing, and customer service teams to support timely deliveries and inventory accuracy.
• Assist with monitoring driver compliance with DOT, federal, state, and local regulations.
• Help track driver performance and support training initiatives for new and existing drivers.
• Serve as backup to the Dispatch Supervisor when needed.
• Provide backup support to the customer service team regarding delivery information and order status.
• Maintain positive relationships with customers and internal departments.

Skills

Organizational skills

Attention to detail

Communication

Team player

Problem solving

Adaptability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatch Coordinator

Green Bay Motor Oil Full Time Clerical Green Bay, WI, Green Bay, WI, US

Halron Lubricants a trusted Lubricant distributor of over 98+ years' experience with locations in Green Bay, WI Rapids, Madison and Milwaukee is seeking a highly motivated, detail-oriented and organized Dispatch Coordinator to support our dispatch and logistics operations in Green Bay. Our service area includes Wisconsin, Upper Michigan, Minnesota, Iowa and Illinois.

Our Mission Statement: To deliver exceptional value and quality to our partners by being their distributor of choice, guided by strong family values and dedication to excellence.

This position plays a critical role in ensuring accurate order processing, delivery reconciliation, route coordination, and customer satisfaction. The ideal candidate will thrive in a fast-paced environment, possess strong communication and problem-solving skills, and be able to manage multiple priorities while maintaining accuracy and efficiency.

Here’s what we offer:

• Full-Time, Core Hours: 7:00 am -5:00pm, flexible - Monday through Friday, overtime as needed
• Hourly pay based on experience
• Exceptional benefit package

Key Responsibilities

Order Management

• Review customer orders for accuracy prior to processing.
• Verify orders are rechecked before truck loading.
• Help identify and prevent customer order errors.
• Communicate potential inventory shortages and out-of-stock situations proactively.
• Work closely with Purchasing to support inventory control efforts.

Dispatch Support

• Assist with coordinating and scheduling bulk fluid deliveries to maximize route efficiency and customer satisfaction.
• Support the Dispatch Supervisor in managing daily delivery operations.
• Ensure delivery expectations are met regarding paperwork, delivery processes, and quality standards.
• Reconcile delivery documentation daily to ensure accurate customer invoicing.
• Collaborate with inventory management, warehouse, purchasing, and customer service teams to support timely deliveries and inventory accuracy.
• Assist with monitoring driver compliance with DOT, federal, state, and local regulations.
• Help track driver performance and support training initiatives for new and existing drivers.
• Serve as backup to the Dispatch Supervisor when needed.

Customer Support

• Provide backup support to the customer service team regarding delivery information and order status.
• Maintain positive relationships with customers and internal departments.

What We're Looking For:

• Highly organized and dependable.
• Strong sense of urgency and accountability.
• Team-oriented mindset.
• Ability to adapt and prioritize in a fast-paced environment.
• Commitment to providing excellent service and operational excellence.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.