Dispatch Generalist United Companies/CRH

Fremont Economic Development Corporation; Colorado; On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Highly competitive base pay

Comprehensive medical, dental and disability benefits

Group retirement savings program

Health and wellness programs

Inclusive culture for growth and development

Job summary

A construction services provider is seeking a Dispatch Coordinator to assist with scheduling and dispatching material orders. The role involves maintaining communication with drivers and customers, managing equipment status, and following safety regulations. Ideal candidates should have a high school diploma or GED, experience in customer service, and knowledge of Microsoft Office. This seasonal position offers a competitive pay rate of $18-$22 per hour based on experience.

Qualifications

• Ability to read and comprehend instructions and memos.
• Ability to effectively present information in small group situations.
• Must be able to type and use keyboard accurately.

Responsibilities

• Assist drivers with training and dispatching material.
• Maintain equipment status and dispatch facilities.
• Ensure delivery schedules are met and communicate with customers.

Skills

Customer Service

Time Management

Adaptability

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

United Companies, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready‑mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

Position Overview

This is a skilled position requiring the individual to effectively schedule and dispatch material/trucking orders from customers and internal requestors. This position is flexible in helping with general tasks within the dispatch department to include but not limited to; scheduling, CSR, truck dispatching, follow up phone calls, billing activities, and operational direction as needed.

This position is a seasonal opportunity, with employment lasting for a specific period based on business needs.

Wage Range: $18-$22 per hour, dependent upon experience.

Key Responsibilities (Essential Duties and Functions)

• Assist drivers in 30/60/90 / Holcim site specific / and other computer-based trainings
• Assist in tracking/updating equipment status on wall board for driver assignment and utilization
• Be the primary point of contact for incoming phone calls during business hours
• Track and update equipment status spreadsheet for sharing with the maintenance shop
• Handout and compile daily T.R.A.C.K. sheets for LOB safety reporting requirements
• Verify drivers have required licensing and permitting for daily transportation activities
• Primary contact for drivers PTO requests, safety training, PPE, and daily needs
• Research and ensure that all leased trucking has current/proper insurance in place
• Dispatch report data generation for reporting and documentation
• Assist Dispatcher with duties as required by existing workload
• Assist Freight Settlement Clerk with duties as required by existing workload
• Receive telephone orders from customers.
• Ensure timely and accurate material delivery to assigned job site.
• Maintain communication with current and future customers.
• Maintain dispatch facilities and keep in good working order all necessary equipment.
• Properly follow all company policies and MSHA & OSHA regulations for safe working procedures and environmental best practices. Report any problems to the Department Manager, Safety Manager, or Human Resources Manager.
• Perform other duties as assigned by supervisor

Supervisory Responsibilities

None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Education/Experience

• High school diploma or general education degree (GED) preferred.
• Knowledge of the aggregate and construction industry is preferred. 2 years’ experience in order taking and aggregate dispatch is preferred.

Work Requirements

• Working knowledge of Microsoft office suite (Word, Excel, PowerPoint, Outlook) is necessary.
• Previous work within the construction/ready mix industry is preferred.
• Must be 18 years in age or older.
• Pre‑employment physical, drug screen and criminal background check will be required.

Knowledge/Skill Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, percent, land to draw and interpret bar graphs
• Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions
• Ability to work well with others in a group or one on one setting.
• To perform this job successfully, an individual should be able to type and use keyboards accurately and have a strong working knowledge of Database software.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to needs.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
• Initiative - Asks for and offers help when needed; able to consistently work independently.
• Innovation - Generates suggestions for improving work.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, climb, and use hands to finger, handle, or feel. The employee is frequently required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move from 10 to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Office Setting

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

United Companies, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.