Dispatch & Field Operations Specialist

Flagger Force; Hummelstown (Dauphin County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401k w/company match

Generous paid time off

On-site fitness facility

Paid holidays

Health savings account

Company paid benefits

Employee assistance program

Tuition and education assistance

Employee appreciation events

Paid volunteer time off

Professional development opportunities

Job summary

Flagger Force in Hummelstown seeks an Operation Support Specialist to efficiently manage client demands through superior dispatching. This role stresses excellent customer service and collaboration with Field Leadership to ensure a seamless client experience. Applicants should have strong Microsoft Office expertise and communication skills.

Comprehensive benefits like health insurance, 401k matching, and opportunities for professional growth are offered. Flagger Force values its employees as its most important asset.

Qualifications

• 1+ year experience with Microsoft Office products (Word, Excel, Teams).
• Strong written and verbal communication skills.
• Must demonstrate problem-solving and decision-making abilities.

Responsibilities

• Meet client demand through effective dispatch and job support.
• Maintain relationships with Leadership for enhanced client experience.
• Record incidents reported by field personnel and escalate as needed.

Skills

Microsoft Office products

Communication skills

Problem Solving

Dispatching

Critical Thinking

Decision Making

Prioritization

Education

High School Diploma

Associate's degree

Job description

Flagger Force in Hummelstown seeks an Operation Support Specialist to efficiently manage client demands through superior dispatching. This role stresses excellent customer service and collaboration with Field Leadership to ensure a seamless client experience. Applicants should have strong Microsoft Office expertise and communication skills.

Comprehensive benefits like health insurance, 401k matching, and opportunities for professional growth are offered. Flagger Force values its employees as its most important asset.