Dispatch & Customer Service Specialist (Logistics)

CRH; Manchester (NH); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Health insurance 80%

Medical/Dental/Vision

401K match

Job summary

CRH's Redimix Companies, Inc. in Manchester, NH is seeking a Customer Service Representative to support our customers with inbound and outbound calls, monitor our fleet, and coordinate with operations to dispatch trucks.

We offer $26.00 per hour, annual increases, paid time off, referral bonuses, and a benefits package including 80% company-paid health care, disability coverage, and a 401K with a 5% match.

Qualifications

• Customer service skills suitable for inbound and outbound calls
• Ability to coordinate with multiple teams and customers
• Strong communication and problem-solving abilities

Responsibilities

• Provide exceptional customer service to our customers through inbound and outbound calls.
• Track and monitor our fleet of trucks as they deliver our products.
• Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire, Maine, and Massachusetts.
• Collaborate with the dispatch team to identify logistical opportunities.
• Review orders for accuracy before they are shipped.
• Join our Redimix dispatch team and help us build the future!

Job description

CRH's Redimix Companies, Inc. in Manchester, NH is seeking a Customer Service Representative to support our customers with inbound and outbound calls, monitor our fleet, and coordinate with operations to dispatch trucks.

We offer $26.00 per hour, annual increases, paid time off, referral bonuses, and a benefits package including 80% company-paid health care, disability coverage, and a 401K with a 5% match.