Customer Service Representative

CRH; Manchester (NH); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Health insurance 80%

Medical/Dental/Vision

401K match

Job summary

CRH's Redimix Companies, Inc. in Manchester, NH is seeking a Customer Service Representative to support our customers with inbound and outbound calls, monitor our fleet, and coordinate with operations to dispatch trucks.

We offer $26.00 per hour, annual increases, paid time off, referral bonuses, and a benefits package including 80% company-paid health care, disability coverage, and a 401K with a 5% match.

Qualifications

• Customer service skills suitable for inbound and outbound calls
• Ability to coordinate with multiple teams and customers
• Strong communication and problem-solving abilities

Responsibilities

• Provide exceptional customer service to our customers through inbound and outbound calls.
• Track and monitor our fleet of trucks as they deliver our products.
• Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire, Maine, and Massachusetts.
• Collaborate with the dispatch team to identify logistical opportunities.
• Review orders for accuracy before they are shipped.
• Join our Redimix dispatch team and help us build the future!

Job description

Job ID: 527158

Redimix Companies, Inc., one of New England’s leading concrete suppliers, is part of CRH. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.

Are you searching for a company that will value your experience and appreciate your hard work? Then jump start your career and join Redimix Companies, Inc. team today!

Customer Service Representative

What You Can Expect

• Rate of Pay: $26.00 per hour.
• Annual increase potential.
• Paid Time Off.
• $1,000 Referral Bonuses - unlimited!

What You Will Do

• Provide exceptional customer service to our customers through inbound and outbound calls.
• Track and monitor our fleet of trucks as they deliver our products.
• Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire, Maine, and Massachusetts.
• Collaborate with the dispatch team to identify logistical opportunities.
• Review orders for accuracy before they are shipped.
• Join our Redimix dispatch team and help us build the future!

Benefits

• the Company pays 80% of health care costs.
• Medical, Dental, Vision, and Prescription benefits (one price).
• Short- & long-term disability coverage (company-sponsored).
• Boot & eye glass reimbursement.
• 401K with a 5% company match.

Work Location for this position:

• Manchester, NH

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Redimix Companies, Inc., a CRH Company, is an Aff

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.