Dispatch Coordinator: Route & Driver Operations

nexentra staffing; Houston (TX); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with company matching

PTO & Holidays

Direct Deposit

Job summary

nexentra staffing is seeking a calm, decisive Dispatcher in Houston to coordinate transit channels and manage driver communication. You will handle route scheduling and resource deployment to optimize delivery networks.

The role requires strong multi-channel communication, proficiency with GPS tracking and TMS software, and the ability to monitor traffic and weather disruptions to keep operations moving smoothly.

Qualifications

• Prior dispatching, route planning, or emergency communications center experience.
• Proficiency using professional mapping, GPS tracking, and TMS logistics software.
• Excellent active listening and crisis-communication capabilities.
• Strong geographic comprehension of local and regional shipping lanes.
• Ability to manage heavy multi-channel phone and radio traffic calmly.

Responsibilities

• Assign scheduled delivery orders to company and independent contract drivers.
• Act as the primary point of contact for drivers on the road, resolving transit hurdles.
• Monitor traffic developments, weather disruptions, and load status using real-time software.
• Log communication and delivery milestones accurately into routing software.
• Manage emergent call-outs and schedule adjustments seamlessly.

Skills

Dispatching experience

Route planning

Crisis communication

GPS tracking

Multi-channel communication

Tools

TMS software

Mapping software

GPS tracking

Job description

nexentra staffing is seeking a calm, decisive Dispatcher in Houston to coordinate transit channels and manage driver communication. You will handle route scheduling and resource deployment to optimize delivery networks.

The role requires strong multi-channel communication, proficiency with GPS tracking and TMS software, and the ability to monitor traffic and weather disruptions to keep operations moving smoothly.