Dispatch Clerk PI

State of California; California; On-site; USD 10,000 - 60,000; Full time

Job summary

The State of California is seeking a Dispatcher-Clerk for the Kingvale Communication Center. The position involves managing radio communications, clerical duties, and maintaining various electronic systems. Ideal candidates will be capable of multitasking, have strong communication skills, and meet specific qualifications including typing and licensing requirements.

Qualifications

• Must possess a valid California Driver's License.
• Required to have a typing certificate confirming 40 wpm.
• Ability to prioritize tasks effectively.

Responsibilities

• Dispatch communications in the Kingvale Communication Center.
• Maintain electronic systems and log radio communications.
• Handle clerical duties and manage incident reports.

Skills

Radio communication

Multi-tasking

Clerical duties

Education

Typing certificate of 40 wpm

California Driver's License

Job description

$3,986.00 - $4,989.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 6/27/2025

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

These positions are seasonal, limited to 1500 hours per fiscal year, but can be extended

Working under the supervision of a Dispatch Clerk Supervisor, the incumbent dispatches in the Kingvale Communication Center. Typing certificate of 40 wpm required. Must be able to perform efficiently and independently the following duties as stated below.

Radio communications from field personnel, including proper logging procedures of chain controls, maintains various computer/electronic systems and posting of proper messages on the HAR, CMS, IMMS, LCS, etc. Deal effectively with field personnel on the radio, telephone and in person, as well as CHP, ski resorts, trucking companies, private citizens and other State agencies as well as news media.

May be required to work in the center alone and must be able to handle all aspects of the operations. Insure that proper records are kept in conjunction with the TMCAL program on chain control logs and daily incidents for the District Claims office and the TMC. Provide reports and/or statistical data as requested concerning operations of the center.Perform various clerical duties assigned to the center.

PARF 03-5-0071 / JC-481386

Eligibility for hire may be determined by your score on the Dispatcher-Clerk, Caltransexam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Permanent, intermittent positions and are not subject to Post and Bid. A permanent, intermittent employee may work up to 1,500 hours in any 12 consecutive months. The number of hours and schedule of work shall be determined based upon the operational needs of each department.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the Duty Statement .

Working Conditions

Position located at theKingvale Communication Center located at 51121 Donner Pass Rd., Soda Springs, CA., Nevada County.

Multiple positions may be filled from this recruitment.

Required to work in office setting that is high traffic volume, often dealing with many interruptions from this and a high volume of telephone calls. Due to constant interruption, incumbent must have the ability to prioritize and multi-task in order to complete work assignments.

May be required to work overtime due to storms, emergencies, special work projects, covering for sick co-workers or when the Supervisor deems that it is in the best interest of the State to work overtime.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• DISPATCHER-CLERK, CALTRANS

DISPATCHER-CLERK, CALTRANS $3,986.00 - $4,989.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not despite the diverse attributes of our workforce, but because of our diversity.

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) a(n) Typing 40 WPM Certificate. You will be required to provide a copy of your certificate prior to being hired.
• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.

The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate, confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Possessionof Minimum Qualifications will be verified prior to interview and/orappointment. If you are basing your eligibility on education, you mustinclude your unofficial transcript(s)/diploma for verification.Unofficial, original, or official sealed transcripts will be accepted andmay be required upon appointment.Applicants with foreign transcripts/degreesmust provide a transcript/degree U.S. equivalency report evaluation thatindicates the number of units and degree to which the foreign coursework isequivalent. Please visit either of the following two websites for a listof evaluation agencies: https://www.naces.org/members or https://aice-eval.org .Please redact birthdates and social securitynumbers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/27/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation N/A Attn: Caltrans DHR Contact Certification Services MS-90 P O Box 168036 Sacramento , CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation Drop-Off Address Caltrans DHR Contact Classification and Hiring Unit - ECOS 1727 30th Street, MS 90 Sacramento , CA 95816 Closed weekends and State holidays 08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/27/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation N/A Attn: Caltrans DHR Contact Certification Services MS-90 P O Box 168036 Sacramento , CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation Drop-Off Address Caltrans DHR Contact Classification and Hiring Unit - ECOS 1727 30th Street, MS 90 Sacramento , CA 95816 Closed weekends and State holidays 08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of base radio, radio procedures, radio transmission codes, geography of District 03 and the State of California including locations of highways, counties and principle cities. Familiar with office methods and equipment. Must be able to perform difficult clerical work including good grammar and spelling. Must think and act quickly in emergency situation, read maps and charts quickly and accurately, analyze situations and take effective action, remain calm under extreme pressure, verbally express oneself in a well-organized, clear and concise manner. Will be required to work irregular hours, including evening and night shifts, weekends and holidays, voice must be well modulated for radio transmissions, with clear enunciation, orderliness, emotional stability and normal hearing.

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Zoe Frey
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-481386), PARF# 03-5-0071 and title of the position (Dispatcher-Clerk, Caltrans) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.