Dispatch Associate - Located in Prestonsburg, KY

American Medical Response, Inc.; Prestonsburg (KY); On-site; USD 16,000 - 23,000; Full time

Job summary

Lifeguard Ambulance Service in Prestonsburg, KY is seeking a Dispatcher for a full-time position. Starting at $14/hour, you will respond to emergency and non-emergency calls for ambulance and transportation services, assign and route transportation requests, and communicate clearly to ensure quality support and care for our customers.

The ideal candidate has EMS or public safety dispatch experience or related medical/telecom training, strong English literacy, and the ability to manage multiple

Qualifications

• High school diploma or equivalent.
• At least one year EMS or public safety dispatcher experience, or minimal medical/telecommunications training.
• Skilled in reading and writing English.
• Ability to record, transmit, and report information accurately.
• Able to efficiently utilize all equipment and handle multiple tasks.
• Good typing speed and accuracy.
• Familiarity with basic computer applications.

Responsibilities

• Understands and applies Emergency Medical Dispatch concepts as a minimum standard of care.
• Allocates EMS resources using rules and approved protocols.
• Ensures paperwork is complete and accurate before shift end.
• Performs shift data entry and State Run Report data entry as assigned.
• Generates reports and checks for accuracy.
• Assists in locating incidents and selecting safest routes using locator aids.
• Relays instructions and maintains knowledge of company policies.
• Follows established service-request formats.
• Responsible for equipment knowledge and use (computer, printers, 911 equipment, etc.).

Skills

Emergency Dispatch

Multitasking

Clear communication

Typing speed

Radio/telephone comm

Data entry

Education

High school diploma or equivalent

Tools

Computer applications

Job description

IMMEDIATE HIRING! Dispatcher FULL-TIME Opportunity

Located in Prestonsburg, KY

More Information About This Job:

Dispatcher

Prestonsburg, KY

IMMEDIATE HIRING! Dispatcher FULL-TIME Opportunity

Starting at $14/hour

We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.

Responsibilities

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages, and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

MinimumRequired Qualifications

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Capacity to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Able to efficiently utilize all equipment assigned to him or her.
• Manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.

Preferred Qualifications

• Experience in the healthcare industry

Why Choose Lifeguard? Lifeguard Ambulance Service is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.