Dispatch Associate

H Motors, Inc.; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

H Motors, Inc. seeks a Dispatch Assistant to support the Dispatch Team in a fast-paced environment. The candidate will report to the Dispatch Manager and help with all aspects of the dispatch process in Jacksonville, Florida.

Responsibilities include coordinating with tow truck drivers, auction houses, customers, and drivers to ensure timely pickups, maintaining documentation, and communicating across offices nationwide. Strong multitasking and attention to detail are essential.

Qualifications

• Experience using CentralDispatch.
• Ability to maintain multi-line phone system.
• Ability to manage multiple tasks with frequent interruptions.
• Concise communication skills with conflict resolution.
• Ability to prioritize and plan daily work tasks.
• Work under pressure.
• Is organized with strong attention to detail.

Responsibilities

• Coordinate with external vendors, tow truck drivers and auction houses to ensure smooth dispatch operations.
• Coordinate with auction houses, customers and drivers to ensure timely vehicle pickup.
• Maintain communication with other company offices across the country in a timely and respectful manner.
• Dispatch vehicles using the company’s dispatching system.
• File all relevant paperwork related to vehicle dispatch.
• Follow up with auction houses to confirm keys and titles are present.
• Check-in with warehouses to confirm vehicle delivery.

Skills

Multi-line phone system

Multi-tasking

Clear communication

Prioritization and planning

Attention to detail

Tools

CentralDispatch

Job description

Job Description

H Motors, Inc. is seeking a Dispatch Assistant to support the Dispatch Team. The ideal candidate is self-motivated, driven, and can handle multiple tasks simultaneously. Candidates applying for this position will be expected to be comfortable working in a fast-paced environment. The candidate will report directly to the Dispatch manager.

H Motors, Inc. is a locally based and family owned logistics company right in the heart of Jacksonville, Florida. We specialize in export services from a number destinations across the United States, with clients all over the world.

As a Dispatch Assistant, the candidate will assist the dispatch manager with tasks related to all aspects of the dispatch process. The candidate will be responsible for:

• Maintaining communication with all external vendors. This includes handling calls to and from tow truck drivers and auction houses,
• Effectively coordinating with both auction houses and customers, as well as the drivers, to make sure the vehicles are picked up in an orderly and timely manner,
• Maintaining communication with our other offices across the country, both in a respectable and timely manner.

The Dispatch Assistant will also be expected to oversee the following duties:

• Dispatch vehicles using the company’s dispatching system,
• File all relevant paperwork related to the dispatch of the vehicle,
• Follow up with auction houses with ensure that a vehicle’s keys and titles are present,
• Check-in with other warehouses to ensure that a vehicle has been delivered,
• and will process all payments to vendors in a timely manner.

To excel in this position, the ideal candidate will have experience in the following:

• Experience using CentralDispatch,
• Ability to maintain multi-line phone system,
• Ability to manage multiple tasks with frequent interruptions,
• Concise communication skills, with the ability to resolve conflicts as they may arise
• Ability to prioritize and plan daily work tasks,
• Work under pressure,
• Is organized, with a strong attention to detail.

This job is based out of Jacksonville, Florida and, if selected, will be required to work out of our office M-F. Our working hours are 9:00 AM - 5:00 PM.