Dispatch Assistant

RedSail Technologies; Sunnyvale (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Smith Personnel Solutions is seeking a Dispatch Assistant to support a busy manufacturing and distribution environment. You will help coordinate deliveries, communicate with drivers and production teams, and keep dispatch operations running smoothly.

The role emphasizes scheduling, documentation, timely communication, and accurate record-keeping in a fast-paced setting. Ideal candidates bring dispatch or logistics experience, strong organization, and dependable teamwork.

Qualifications

• Previous experience in dispatch, logistics, transportation, shipping, receiving, or a manufacturing environment is preferred.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Comfortable communicating with drivers, customers, supervisors, and production personnel.
• Basic computer skills and ability to learn dispatch/logistics software.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Dependable, professional, and safety-conscious.

Responsibilities

• Assist with daily dispatch and delivery scheduling.
• Coordinate with drivers, production staff, customers, and management regarding deliveries and pickups.
• Prepare and organize delivery paperwork, work orders, shipping documents, and other required documentation.
• Communicate delivery schedules and changes to drivers and internal departments.
• Track outgoing loads and help ensure materials are delivered to the correct locations.
• Assist with confirming delivery times and resolving scheduling issues.
• Maintain accurate records of deliveries, pickups, and dispatch activities.
• Enter and update information in computer systems and spreadsheets.
• Help prioritize loads based on production schedules and delivery requirements.
• Communicate delays, changes, or other issues to the appropriate personnel.
• Assist with maintaining an organized dispatch office and accurate filing system.
• Perform other administrative and dispatch-related duties as assigned.

Skills

Dispatch experience

Organizational skills

Communication

Multitasking

Attention to detail

Teamwork

Tools

Dispatch software

Job description

Smith Personnel Solutions is currently hiring a Dispatch Assistant for a busy manufacturing and distribution environment. We are looking for a dependable, organized individual who can help coordinate deliveries, communicate with drivers and production teams, and keep dispatch operations running smoothly.

JOB RESPONSIBILITIES

• Assist with daily dispatch and delivery scheduling.
• Coordinate with drivers, production staff, customers, and management regarding deliveries and pickups.
• Prepare and organize delivery paperwork, work orders, shipping documents, and other required documentation.
• Communicate delivery schedules and changes to drivers and internal departments.
• Track outgoing loads and help ensure materials are delivered to the correct locations.
• Assist with confirming delivery times and resolving scheduling issues.
• Maintain accurate records of deliveries, pickups, and dispatch activities.
• Enter and update information in computer systems and spreadsheets.
• Help prioritize loads based on production schedules and delivery requirements.
• Communicate delays, changes, or other issues to the appropriate personnel.
• Assist with maintaining an organized dispatch office and accurate filing system.
• Perform other administrative and dispatch-related duties as assigned.

QUALIFICATIONS

• Previous experience in dispatch, logistics, transportation, shipping, receiving, or a manufacturing environment is preferred.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Comfortable communicating with drivers, customers, supervisors, and production personnel.
• Basic computer skills and ability to learn dispatch/logistics software.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Dependable, professional, and safety-conscious.
• Manufacturing or construction-related experience is a plus.

WHAT WE'RE LOOKING FOR

We need someone who is organized, dependable, good with communication, and able to stay calm when schedules change. The right candidate will be comfortable working in a fast-paced environment where accuracy and timely communication are important.