Dispatch Analytics & Planning Supervisor

UPS; Lufkin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

UPS is seeking a Dispatch Analyst to support the dispatch and preload teams. The role focuses on analyzing dispatch plans, generating reports, and conducting service audits to identify opportunities for improvement.

Responsibilities include validating downloads, identifying failures, and maintaining monthly dispatch audits while coordinating updates with PDS and leveraging mapping tools as needed.

Qualifications

• Bachelor's degree or international equivalent preferred.
• Experience with DPS and UDC systems.
• Experience using Microsoft Office or equivalent.
• Customer-focused with strong planning and organization skills.
• Familiar with package flow technologies.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Skills

Dispatch planning

Customer focus

Planning skills

Package flow knowledge

Education

Bachelor's Degree or international equivalent

Tools

Microsoft Office

Job description

UPS is seeking a Dispatch Analyst to support the dispatch and preload teams. The role focuses on analyzing dispatch plans, generating reports, and conducting service audits to identify opportunities for improvement.

Responsibilities include validating downloads, identifying failures, and maintaining monthly dispatch audits while coordinating updates with PDS and leveraging mapping tools as needed.