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The Walt Disney Company

Boston (MA)

Teletrabalho

USD 28 000 - 41 000

Tempo integral

14 dias+

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Resumo da oferta

The Walt Disney Company is seeking a Senior Operations Training Manager in the USA. You will develop training programs, lead process improvements, and champion change across operations while partnering with EO/PO teams to align with business priorities.

The role demands 5+ years of leadership experience, strong collaboration, and advanced Windows skills. You will guide onboarding, design inclusive training, and ensure program effectiveness across multiple lines of business.

Qualificações

  • 5+ years of leadership experience with responsibility for a direct report.
  • Ability to lead through change and drive initiatives across teams.
  • Strong collaboration and stakeholder management skills.
  • Proficiency with Windows applications: Word, Excel, PowerPoint, Visio.
  • Knowledge of resort business practices and operating standards.
  • Demonstrated problem-solving capability and strategic thinking.
  • Excellent interpersonal and communication skills.

Responsabilidades

  • Develop and implement training plans aligned with business priorities.
  • Lead process improvement efforts and advocate for change across operations.
  • Own onboarding and leadership transition programs.
  • Collaborate with executives and partners to design integrated training.
  • Guide teams to meet training needs for major projects and tailgate items.

Conhecimentos

Leadership experience
Lead change
Collaboration
Technical skills
Windows apps (Word, Excel, PowerPoint,
Visio
Problem solving
Interpersonal skills

Formação académica

Bachelor's Degree

Ferramentas

Word
PowerPoint
Visio
Excel

Descrição da oferta de emprego

Job Responsibilities: Senior Operations Training Manager Salary: $20-30/Hour Company: Disney Location: USA Educational Requirements: Bachelor's Degree

Full Job Description: The Senior Training Manager will develop new training plans, lead process improvement efforts and be an advocate for change. Responsibilities include, but are not limited to, creating and implementing training programs to support business lines and priorities, building strong and sustainable relationships with operations, ownership integration and maintenance of training programs and Disneyland Resort standards, evaluate the effectiveness of training for an hour and an hour. Cast member. This role will work closely with operations managers, experience optimization (EO), product optimization (PO) and the documentation team to design and implement training strategies to meet the company's business needs.

Interested candidates should have a flexible schedule that takes into account all days of the week, hours of the day, and be able to adapt according to company priorities, audience and training needs. Work Develop training plans and implementation plans for key training needs, new business plans, major projects and tailgate items as required. Lead and manage projects by collaborating with key stakeholders and handing over members. Lead and influence operational leaders to ensure compliance with all required training. Collaborate with senior executives, EO and PO partners, design and implement integrated training programs to support business lines and priorities. Lead the coordination of key partners in the design of the training process to facilitate the development of inclusive strategies, making effective documents, tools and training delivery. Promote and maintain leadership training programs. Be responsible for the development, implementation and monitoring of onboarding / transition plans for new leaders. In this management role, you will provide day-to-day guidance and direction to the senior payroll, as well as the company and technical team.

Basic Qualifications
  • 5+ years of leadership experience with responsibility for a direct report
  • Lead others effectively through change
  • Lead directly and indirectly at all levels
  • Collaboration and effective technical skills
  • Technical skills in Windows applications including Word, Power Point, Visio and Excel
  • Demonstrated knowledge of resort business needs and practices
  • Expertise in planning and solving problems
  • Work in a collaborative and team environment
  • Bringing together many groups for a common goal
  • Relies on experience and judgment to plan and accomplish assigned goals
  • Strong advocacy, presentation and interpersonal skills
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