Disney Store: Sales Associate (PT)

The Walt Disney Company; San Marcos (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Sales Associate to join their dynamic team at a local store. This role involves engaging with guests to create magical moments, assisting with merchandise, and maintaining high standards of customer service. The ideal candidate will thrive in a fast-paced environment, demonstrate strong teamwork, and be flexible in their scheduling. If you have a passion for retail and a love for creating memorable experiences, this position offers a fantastic opportunity to contribute to a beloved brand's legacy.

Qualifications

• Must be at least 18 years old and able to lift boxes up to 45 lbs.
• Available for flexible scheduling including weekends and holidays.

Responsibilities

• Engage with guests to assess needs and provide solutions.
• Maintain Disney brand standards in guest engagement and store appearance.
• Perform cash wrap duties and assist in store operations.

Skills

Customer Engagement

Team Collaboration

Problem Solving

Flexibility

Education

High School Diploma or equivalent

Job description

Disney Store: Sales Associate (PT)

Job ID: 1276446BR

Location: San Marcos, Texas, United States

Business: Disney Store

Date posted: Apr. 21, 2025

Job Summary:

Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company’s brands to merchandise. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic.

Responsibilities:

• Performs scripted and non-scripted events for Guests
• Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”
• Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
• Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
• Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
• Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
• Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
• Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
• Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
• Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
• Promotes and maintains a safe working and shopping environment
• Engages children at their level allowing them to become part of the story
• Drives Store results by suggesting additional items to Guests to meet their needs
• Ability to demonstrate strong Guest-focused engagement on and off the sales floor
• Demonstrated success working as a member of a team
• Ability to receive feedback and take action when appropriate
• Must maintain a professional appearance and meet Disney Store grooming guidelines

Basic Qualifications:

• Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
• Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted). Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store’s business
• Must be able to submit verification of legal right to work in the United States
• Must be at least 18 years of age

Preferred Qualifications:

• Previous experience in retail or the service industry
• Ability to speak fluently in another language in addition to English
• Comfortable storytelling in front of large groups of people

Required Education:

• High School Diploma or equivalent

About Disney Store:

Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences.

This position is with Disney Store USA, LLC, which is part of a business we call Disney Store.

Disney Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.

Disability Accommodation for Employment Applications:

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.