Discovery Representative - Public Sector Sales

TD SYNNEX; Herndon (VA); Hybrid; USD 28,981 - 41,276; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

TD SYNNEX's Discovery Representative Program is a dynamic, hands-on developmental experience designed for ambitious early-career professionals who are eager to learn, build relationships, and develop a foundation in public sector technology sales. The program may last up to 9 months with exposure to various business units and rotations.

You'll work with Sales Development Representatives, Account Managers, and cross-functional teams while gaining skills in prospecting, pipeline management,

Qualifications

• Bachelor's degree required.
• Interest in technology sales, business development, customer engagement, or account management.
• Comfortable making outbound calls and building relationships with customers and partners.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to learn quickly and adapt in a fast-paced environment.
• Collaborative team player across diverse teams and stakeholders.

Responsibilities

• Engage in outbound call campaigns to identify new business opportunities.
• Follow up on marketing leads and customer inquiries via phone, email, and other channels.
• Support renewal activities and customer engagement efforts.
• Build relationships with customers, channel partners, resellers, vendors, and government agencies.
• Partner with Account Managers to understand sales strategies and customer needs.
• Schedule meetings and facilitate introductions between technology partners and public sector customers.
• Maintain accurate opportunity records in CRM systems (SMaRT).

Skills

Outbound calls

Relationship building

Verbal communication

Written communication

Organizational skills

Quick learner

Problem-solving

Team collaboration

CRM familiarity

Microsoft Office

Education

Bachelor's degree

Tools

CRM

Microsoft Office

Job description

About the Role

Ready to kickstart your tech career? If you're eager to learn, humble in your achievements, and strategic in your approach, our Discovery Representative position is your ideal opportunity! The Discovery Representative Program is a dynamic, hands-on developmental experience designed for ambitious early-career professionals who are eager to learn, build relationships, and develop a strong foundation in public sector technology sales. Throughout this program, which may last up to 9 months, participants may have the opportunity to gain exposure to various business units, sales motions, vendor relationships, and customer engagement strategies that drive success across DLT Solutions. Rotational assignments are determined based on business needs, participant performance, and organizational priorities. Exposure to specific teams, functions, or rotations is not guaranteed, and rotation opportunities, timing, and duration may be modified or discontinued at any time at the company's discretion. You'll work alongside experienced Sales Development Representatives, Account Managers, and cross-functional teams while developing skills in prospecting, business development, pipeline management, quoting, contract vehicles, customer engagement, and public sector technology solutions. Managers will evaluate participant strengths, interests, performance, and business requirements throughout the program when considering developmental opportunities and potential future career paths.

What You'll Do

Examples of Potential Learning Experiences and Assignments

Sales & Business Development

• Conduct outbound call campaigns and customer outreach activities to identify and develop new business opportunities.
• Follow up on marketing-generated leads and customer inquiries through phone, email, and other communication channels.
• Support subscription renewal activities and customer engagement efforts.
• Build relationships with customers, channel partners, resellers, vendors, and government agencies.
• Partner with Account Managers to understand sales strategies, customer needs, and solution offerings.
• Schedule meetings and facilitate introductions between technology partners and public sector customers.
• Maintain accurate opportunity and activity records in CRM systems (SMaRT).

Digital Design Rotation

• Learn DLT's role as the sole-source government aggregator for Autodesk solutions within the public sector.
• Support government customers by providing quotes and responding to solution inquiries.
• Collaborate with Autodesk representatives, OEMs, VAR partners, and small businesses to support customer needs.
• Assist with renewal activities and marketing lead follow-up efforts.
• Gain exposure to digital design technologies and public sector procurement processes.

Emerging Team Rotation

• Assist with onboarding new vendors and supporting their integration into DLT's portfolio.
• Learn how DLT utilizes government contract vehicles such as GSA, ESI, OMNIA, NASPO, and other procurement programs.
• Support quote creation, order processing, and sales operations activities.
• Track and manage sales opportunities while helping maintain forecast accuracy.
• Participate in sales cadence calls and pipeline reviews.
• Build foundational knowledge of vendor management and emerging technology partnerships.

Velocity Team Rotation

• Support high-volume accounts through collaboration with internal sales teams and partner networks.
• Assist with quote generation, order management, and customer support activities.
• Learn partner enrollment processes, credit authorizations, and operational workflows.
• Gain exposure to a variety of technology vendors, government customers, and procurement scenarios.
• Participate in customer meetings, technology discussions, and RFP-related activities.

Professional Development

• Shadow Account Managers and sales professionals to learn consultative selling techniques.
• Participate in product, solution, and industry training programs.
• Develop knowledge of public sector technology procurement and partner ecosystems.
• Contribute to team initiatives and special projects that support business growth.
• Meet and exceed established performance and development goals.

What We're Looking For

• Bachelor's degree required
• Strong interest in technology sales, business development, customer engagement, or account management.
• Comfortable making a high volume of outbound calls and building relationships with customers and business partners.
• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to learn quickly and adapt in a fast-paced environment.
• Demonstrated problem-solving, critical-thinking, and decision-making abilities.
• Ability to manage multiple priorities while maintaining accuracy and efficiency.
• Collaborative team player who can work effectively across diverse teams and stakeholders.
• Proficiency with Microsoft Office applications and willingness to learn CRM and sales technologies.

What Makes Someone Successful in This Role

• Successful Discovery Representatives are comfortable spending a significant portion of their day engaging customers and partners through outbound calling, email outreach, and follow-up activities to generate business opportunities.
• Curiosity and a desire to continuously learn.
• Confidence communicating with customers and partners.
• Resilience and persistence when following up on opportunities.
• Strong work ethic and accountability.
• A relationship-first mindset with a passion for helping customers solve problems.
• A competitive drive to achieve goals while contributing to team success.
• This is a hybrid role (3 days per week in-office) with occasional non-standard work hours or overtime as business requires.

Participation in the Discovery Representative Program does not guarantee an offer of, or placement into, a permanent position with DLT Solutions/ TD SYNNEX. At the conclusion of the program-or at any point during the program-participants may be released from the role based on performance outcomes, business needs, or failure to meet DLT Solutions/TD SYNNEX policies or procedures.

Compensation: Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.

Qualified candidates can expect hourly compensation of $25.50 per hour (Roughly $53,040 annually).

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company