Discharge Sales Representative (Madison Heights, MI)

Reliable Medical; Madison Heights (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Base pay with uncapped commission

Car allowance

Health coverage

Paid time off

Job summary

Reliable Medical is seeking a Discharge Sales Representative to expand market reach and maintain customer/referral satisfaction in the Durable Medical Equipment space. The role emphasizes effective communication, industry knowledge, and ethical conduct as you drive growth and manage client accounts while ensuring smooth order processing.

The position offers a guaranteed 40-hour workweek, uncapped commissions, a $900 per month car allowance, and comprehensive health coverage.

Qualifications

• Bachelor’s Degree required.
• Strong organizational and time management abilities.
• Exceptional verbal and non‑verbal communication skills.
• Familiarity with healthcare insurance documentation and requirements.
• Self-motivated, results-oriented and driven to exceed targets.

Responsibilities

• Market Engagement: Develop and execute comprehensive marketing strategies to engage key stakeholders, including nursing homes, hospitals, home health agencies, and memory care facilities.
• Order Management: Take ownership of the complete order cycle, from initiation fulfillment, ensuring accuracy and efficiency.
• Client Presentations: Deliver persuasive presentations to secure new business opportunities and introduce referrals to our new products and top-of-the-line service.
• Industry Expertise: Stay up to date with industry trends, insurance requirements, and regulatory changes that may affect our clients.
• System Proficiency: Utilize internal tools and systems, such as Parachute, Lazarus, and internal workflows, to optimize processes and increase productivity.
• Insurance Proficiency: Demonstrate a comprehensive understanding of insurance documentation requirements, our product offerings, and the delivery process.

Skills

Strong organizational and time mgmt

Verbal and non-verbal communication

Self-motivated and results-oriented

Proficiency with internal software/s (

Familiarity with healthcare insurance

Education

Bachelor’s Degree

Tools

Parachute

Lazarus

Internal workflows

Job description

Discharge Sales Representative

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.

Discharge Sales Representative

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.

Brief Description

The Discharge Sales Representative is responsible for expanding market reach and maintaining customer/referral satisfaction within the Durable Medical Equipment industry. This role demands effective communication, industry expertise, and a commitment to ethical conduct. Sales Representatives will play a pivotal role in driving growth, managing client accounts, and ensuring seamless order processing.

Essential Functions

• Market Engagement: Develop and execute comprehensive marketing strategies to engage key stakeholders, including nursing homes, hospitals, home health agencies, and memory care facilities.
• Order Management: Take ownership of the complete order cycle, from initiation fulfillment, ensuring accuracy and efficiency.
• Client Presentations: Deliver persuasive presentations to secure new business opportunities and introduce referrals to our new products and top-of-the-line service.
• Industry Expertise: Stay up to date with industry trends, insurance requirements, and regulatory changes that may affect our clients.
• System Proficiency: Utilize internal tools and systems, such as Parachute, Lazarus, and internal workflows, to optimize processes and increase productivity.
• Insurance Proficiency: Demonstrate a comprehensive understanding of insurance documentation requirements, our product offerings, and the delivery process.

Qualifications And Requirements

• Bachelor’s Degree required.

Competencies

• Strong organizational and time management abilities.
• Proficiency in using internal software and systems.
• Familiarity with healthcare insurance documentation and requirements.
• Self‑motivated, results‑oriented, and driven to exceed targets.
• Exceptional verbal and non‑verbal communication skills.

Physical Requirements

• Prolong periods sitting at a desk and working on a computer.
• Must be able to lift, pull, push, and carry up to 70 pounds at times.
• Must be able to access all areas of the facility.
• Hearing, seeing and talking are required for this position.

Compensation Package:

• Base Pay $45,000 annual salary, plus uncapped commission and $900 per month car allowance
• Comprehensive Health Coverage: We provide excellent health, dental, and vision insurance coverage to prioritize the well‑being of yourself and your family.
• Generous Paid Time Off: Maintain a healthy work‑life balance with our generous PTO policy, including vacation days and paid holidays.

Our Commitment to you:

• Work‑Life Balance and Flexibility: Enjoy a guaranteed 40 hours per week, with no weekends required.
• Professional Development Opportunities: Grow your skills and advance your career with access to professional development opportunities including education programs, ongoing training, company sponsored workshops/events.
• Retirement Savings Plan: Prepare for your future with our 401(k) retirement savings plan, which includes company matching contributions.
• Wellness Programs: Participate in our wellness initiatives, such as wellness challenges and access to mental health resources, to support your overall well‑being.
• Inclusive and Diverse Workplace: Be part of an inclusive team where everyone's contributions are valued and respected.
• Volunteer Opportunities: Additional paid time off to volunteer and support community initiatives. This benefit is known as “VTO – Volunteer Time Off”.
• Employee Recognition Programs: Awards and celebrations for outstanding achievements.
• Service Awards: Recognition for long‑term employees with milestone rewards.
• Parental and Childbirth Leave: Receive support and time off for parental and childbirth leave to prioritize family needs during significant life events.

At Reliable Medical, we prioritize your well‑being and growth, providing benefits that make your career journey both rewarding and fulfilling.

Reliable Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.