Discharge & Post-Acute Care Liaison

St. Charles Health System; Bend (OR); On-site; USD 52,000 - 66,000; Full time

Job summary

St. Charles Health System in Bend, OR is seeking a Case Management Liaison to support discharge planning, care coordination, and timely documentation. The role collaborates with unit Nurse Case Managers and Social Service Specialists to ensure smooth transitions and high-quality patient care.

The position emphasizes arranging post-acute services, coordinating with providers and payors, and maintaining patient confidentiality throughout the discharge process.

Qualifications

• High school diploma or equivalent is required.
• Associate’s degree or higher preferred.
• One year of relevant healthcare or service experience required.
• Prior case management experience preferred.

Responsibilities

• Supports discharge planning under supervision of CM/SSS.
• Documents all work thoroughly in the medical record.
• Identifies follow-up PCP/Specialist for appointments.
• Schedules post-acute follow-up appointments.
• Coordinates post-acute services and transportation.
• Ensures payer authorizations for post-acute services.

Skills

Discharge planning coordination

Documentation accuracy

Patient/family communication

Education

High school diploma or equivalent

Associate’s degree or higher (preferred)

Job description

St. Charles Health System in Bend, OR is seeking a Case Management Liaison to support discharge planning, care coordination, and timely documentation. The role collaborates with unit Nurse Case Managers and Social Service Specialists to ensure smooth transitions and high-quality patient care.

The position emphasizes arranging post-acute services, coordinating with providers and payors, and maintaining patient confidentiality throughout the discharge process.