Discharge Planning Referral Specialist

Romehosp; City of Rome (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Rome Health is seeking a Discharge Planning Referral Specialist to support the Continuum of Care team in coordinating discharge plans and referrals for patients and caregivers. The role includes managing concurrent insurance reviews on the Rome Behavioral Health unit and directing referrals to SNFs and home care via the Care Portal.

The position requires strong communication, organizational skills, and basic medical terminology knowledge.

Qualifications

• Basic knowledge of Case Management and Social Worker principles and practices.
• Excellent written and verbal communication.
• Ability to prioritize and follow oral and written instructions.
• PC and appropriate software knowledge.

Responsibilities

• Playing a pivotal role in managing patient referrals.
• Ensuring effective communication with referral sources and supporting care managers throughout the intake process.

Skills

Case management knowledge

Social work principles

Office terminology

Medical terminology

Business arithmetic

English proficiency

Education

Associate degree or higher in a health-related field

Tools

Microsoft Office

Job description

Rome Health is seeking a Discharge Planning Referral Specialist. This position will support the entire Continuum of Care team, including the directors, Case Managers, Social Workers, and other members of the health care team in meeting discharge planning and continuity of care needs for patients and their caregivers. This position will support completing the concurrent insurance reviews on the Rome Behavioral Health (RBHU) unit and the management of referrals to the skilled nursing facilities and home care agencies via the Care Portal. Duties will also include:

• Playing a pivotal role in managing patient referrals.
• Ensuring effective communication with referral sources and supporting care managers throughout the intake process.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION, AND LICENSURE:

Associate degree or higher in a health-related field

KNOWLEDGE AND SKILLS REQUIRED:

Basic knowledge of Case Management and Social Worker principles and practices. Knowledge of office terminology, procedures and equipment. Entry level of knowledge of medical terminology, business arithmetic, and English.

Excellent written/oral communication, interpersonal, motivational and strong organizational skills, including time management skills required. Must have the ability to prioritize and follow oral and written instructions. PC and appropriate software knowledge.

About Rome Health

Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.